Good Storefront I'm laughing at the majority of negative reviews here who know nothing about how Steam works. In my experience, I've had just about as good an experience on Steam as it can be, as a customer since 2017. Whenever I've had to contact support (very rarely, admittedly), I've been able to get a response that did assist in questions made. Even with criticisms that are absolutely justified against this platform (and maybe Valve too), I still find Steam much more trustworthy than other gaming companies

Inventory Hacked Had my Steam account hacked and someone took control and took all of my CS skins. Everything was completely out of my control as it was likely compromised through a Google security breach or something. Everything is just sitting in the hackers account right now on trade ban just waiting to be sold out and steam support won't do a thing about it. Oh not to mention steam mobile guard did absolutely nothing to inform me of my account being logged into at another location. Steam support is awful, I've been a steam user for over a decade and this could all be resolved with one click of a button but that's too difficult for whoever works the support team lmfao.

Steam support is trash how are you… Steam support is trash how are you supposed to get help logging in when you have to log in to get help this is the stupidest thing I have ever seen steam please create a better customer service experience for users. Very disappointed

Morally bankrupt Allow racist and homophobic comments to remain on their site. Approached support many times to flag the issues; Steam / Valve just don't care.

One of the single worst companies on… One of the single worst companies on the planet. Absolute garbage customer service. ZERO help with any games. IMPOSSIBLE to get refunds. This company should be shut down.