Really poor service they take 24 hours… Really poor service they take 24 hours to reply and want a screenshot of my PayPal transaction from 10 years ago…. Which PayPal doesn’t go that far back! Provided bank details, email address, postal address screenshots of my account with no joy. Really really bad for such a ‘big company’

What hasn't gone wrong What hasn't gone wrong. Used to be able to verify game files. Now it says game files verified when they are obviously not. My back ups are gone on my PC. You can't contact Steam you just get the runaround. Can't redownload the game in question. My issue isn't with 2XKgames it's with Steam. It used to be user friendly now it's a mess. I miss the days when you bought your PC games from the store on disk. At least you had the original you could reinstall from.

F u cking tossers F u cking tossers. They sell broken video games and lock you out of your own account.

No support. No support. Many new issues at late, and no way to get assistance. Why are we paying Steam? I am submitting report to consumer affair authority in my country.

reCAPTCHA doesn't work Can't even create an account because reCAPTCHA does not work AT ALL. Wasted 30 minutes of my live clicking photos over and over, it was super frustrating. Terrible terrible program.