My experience with Games Workshop has… My experience with Games Workshop has been disappointing. Their products are overpriced for the quality, and their customer service is lacking, with long wait times and unhelpful staff. Overall, I wouldn't recommend Games Workshop based on my experiences.

SCAM One week they sell units and miniatures that are viable to play with and the next week all the overpriced models and boxes you've spend hundreds on are no longer viable to be played with. THIS IS A SCAM!!!!

I cannot login and purchase anything I cannot login and purchase anything. The website was designed poorly. You cannot access your account, and shop at the same time.

They will take your money, not despatch on time and not let you cancel I have brought from GW direct on numerous occasions without issue. For the Old World Pre Orders they have failed to despatch my order a week after the release date. The real kicker is that they won't let you cancel the order! They tell me their 'system' doesn't allow them to cancel an order once its started. I can't understand a company that takes your money, fails to despatch products on time and then refuses to return your money. Do yourself a favour and get your models from an independent stockist.

Poor management of a great product. GW have a fantastic product, with a broad network of independent LGS’s…. but they are so unreliable with product availability, negatively impacting play experience. As someone who simply wants to buy a GW figure that is within the current rules, I’m forced to buy from China via 3D home printing. Not great.