Games live of their fan base. Games live of their fan base. GW has many times shown they totally don’t care: since 2007, year I started playing Warhammer, their prices have risen of 90%. They constantly actively deceive their customers as per the case of Warhammer + (they made the animated series a big part of their réclame, 3 years in they have released less than the 20 series they said they were producing). Now they are cancelling units released less than 4 years ago to resell a newer version to players and are silencing dispense on their social platforms. Just no. No ethic in their business.

Pre-orders Delayed Pre-orders for The Old World with two weeks prior notice on store collection "were delayed" and won't be available for a week. You pay more on the official on the assumption they will honour their own release dates. Why would you ever buy from the official site if it's as delayed as they force on their independent stockists?

My experience with Games Workshop has… My experience with Games Workshop has been disappointing. Their products are overpriced for the quality, and their customer service is lacking, with long wait times and unhelpful staff. Overall, I wouldn't recommend Games Workshop based on my experiences.

North America Customer Service is Bad. Tried to let North America Customer Service know the parts in the Wintermaw box were broken. Since I purchased the box from Amazon the customer service from GW refered me to work with Amazon. After the Amazon Seller tried to send me parts they opened several boxes with broken parts just liked mine. I tried to bring this to the attention of GW and was told I need to take it up with the third party. If you are like me you like the games but the Customer Service is really bad, there are other games that are fun and have good customer service that are fun to play.

Take your money, then take their time Ordered £200 Products in stock from GW site whilst in my local store. Paid immediately , got a confirmation of six day delivery to the store, now on day fifteen, contacted GW, my products are on a picking list, but havent been picked or dispatched as yet. So essentially someone has taken over two weeks to print out my order. Unacceptable and dismal service. Yet again .No idea when this stuff is going to arrive. Terrible communication, even worse supply systems. No faith in this company at all. Its a shame because the stores themselves are worth supporting. GW take the money, then take their time.