It took a month. While the items are great, the shipping was a disaster. I ordered on Dec 6 and received an email saying that it had shipped on Dec. 6. I received the item today--Jan 3. It came too late for my son's birthday AND Christmas.

This is a very poor company to buy from... So, I purchased an item that was reviewed by Matt Granit...I bought it for my daughters birthday present and so she could use it for her classes. Scientific said it was shipped, we did not receive it...and they couldn't prove delivery. Rather than take care of the issue Scientific screwed around, I had to put the purchase in dispurpte and find another simular item. They don't make it easy to buy from, they don't make it easy to work with...in short they don't care about the Customer.

Their return policy is to charge a 20%… Their return policy is to charge a 20% restocking fee for items like their Icee Machine. The product is horrible and tedious to use. It takes you hours to make an icee and the instructions are in 3 different places and tell you 3 different methods. They also make you pay shipping to send items back so if it's a larger item I wouldn't bother buying it. Customer service is two thumbs down!

Shipping is terrible Shipping is terrible! they use Fed X that is usually always horrible with timely deliveries.

Could not find how to open the battery case. The illustration on how to open the battery case did not look anything like what I could find. Nothing.