Never Recieved No Data never again

Sent Broken Toy, Return Policy is Cryptic (but TBD) I ordered a DIY game console for my son when it arrived we found out you need a specific toolkit to put it together, but Scientifics Direct doesn't sell it. So we ordered it on Amazon. Then, after 6 hours of putting the toy together, my son went to turn it on and... nothing. It doesn't work. Now it looks like you can't return opened packages? But what if they're defective? The item itself is sold out now, so it might be a moot point, but I hope we can get our money back! I've got a very sad 12-year-old boy right now, and Mama, too, after spending $140 on a toy that doesn't work. :(

It took a month. While the items are great, the shipping was a disaster. I ordered on Dec 6 and received an email saying that it had shipped on Dec. 6. I received the item today--Jan 3. It came too late for my son's birthday AND Christmas.

Cannot recommend Cannot recommend. Based on the dollars I spent, shipping was supposed to be free. I was charged almost $18.00. Will never do business with again.

Received damaged box with item missing. Ordered on 1/30/17. Received on 2/4/17. Box was damaged and item #3153162 was missing but other 2 items were still in box. I called right away, sent pictures of the box and was told another would be sent right away. Never received it.