Absolute joke of a customer service Absolute joke of a customer service. Won't ever buy anything from you or support you rip off shop. 1 star, it said by itself, shame there is no 0 stars you deserve, no respect for gamers at all!

Accidentally bought the add on for a… Accidentally bought the add on for a game instead of the full game. It was not made clear before purchasing that it was an add on only. I have not downloaded the content but was charged for it. They will not refund me because the add on isn't faulty and they claim it has been downloaded (it has not, I would have to delete apps to make space). I would give zero stars if I could for the crappy customer service.

Unhelpful playstation support So I'm logged out of my playstation online account and the customer support person, called Kev, was very unhelpful. He asked for a serial number on the playstation which was fine and the order number of a purchase for playstation store that I bought 2-3 years ago. Once I explained I didn't have it and the email had been deleted he said nothing he can do. I then asked for someone else I can talk to about reopening my account and he doged the question the first time and then asks for my number for some one to ring later. I honestly don't have high hopes.

Very unsatisfying costumer service Very unsatisfying costumer service. Not helpful at all. I can’t unlock my account.

Duck playstation support! Duck playstation support!! three hours sitting in queus to be kept be kicked by a live agent three times, the first time was because i wasn't in the correct queue and then the other two times with no explanation. The Most irritating experience, would not recommend having a problem. There shouldn't be regional support. If people have an issue they should be able to get support if its available not wait until their region provides support. being in the Eu my "Support office" hours don't do weekends but the us and aus offices are but i can't get support ridiculous