Christian Turner
GBAmazing experience Very friendly lady working there. Loved that there were smaller more affordable pieces. Loved the brightness and openness of the space. Loved the different variety of art. There were so many interesting pieces that stood out. Also love the name of the place. lumas. It was also my first time ever buying artwork from a museum.
Paul Belfast
GBUseless Had agreed to buy a number of pieces and was assured that the Gallery would organise logistics, which they didn't! I contacted them several times was told they would contact me with transport arrangements, they didn't! 02/04/2024 NO-ONE contacted me from their Customer Care, so the reply from Lumas is false! 05/04/2024 There was no missed email, as you did not send one and have made no effort to contact me at anytime, your customer service is non-existent!
Joaquim Correia
PTDelivered as I expected Delivered as I expected. The product is of fine quality, just the same as it was when I bought products in your shops of Vienna and Paris. I will certainly come back.
Kieran O'Keefe
IEBad customer service Mixed experience. Happy with NY shop and the 3 prints I bought there but delivery and customer service from Germany has been poor. So far only 2 prints have arrived and no eta on remaining print. No apologies or explanation offered. Would like to buy more prints but don't want to reward bad customer service.
HORACIO MALVICINO
ESI had placed a very complex order where… I had placed a very complex order where I ordered a product from the US and had it shipped directly to my place in Paris. The timing was also crucial as I was flying in from Shanghai and was going to stay in Paris for only 48 hours. Everything arrived in perfect condition upon my arrival in Paris. All thnaks to Lauren Colonna, gallery manager in NYC. Thank you!!