Kieran O'Keefe
IEBad customer service Mixed experience. Happy with NY shop and the 3 prints I bought there but delivery and customer service from Germany has been poor. So far only 2 prints have arrived and no eta on remaining print. No apologies or explanation offered. Would like to buy more prints but don't want to reward bad customer service.
Paul Whitehouse
GBLoved the picture but will not order… Loved the picture but will not order online in future. There was no follow up and it was very fortunate that I was at home the day it was delivered as I was given an expected delivery date for the 11th but it arrived on the 9th. I called the gallery but they couldn’t give me any information as I had ordered online. Previously I had ordered through the gallery and I had excellent customer service. Will advise not to order directly online.
James
GBExcellent shop Excellent shop, very knowledgeable team, went to great lengths to help me choose between three pieces of art. Recommend with no hesitation.
H K H
GBWonderful selection of art and artists Wonderful selection of art and artists. Affordable and fair pricing across all art work. Customer service excellent. Purchase process short and direct. Shipping on time as promised, Packing of art work excellent and very protective of product. Art came ready for hanging with instructions. Very happy with purchase. All around, a great experience.
Carolina
GBGreat photography pieces and the staff that works at Lumas is the best! At Lumas we received personal attention while we were trying to decide which pieces we wanted to buy. Everyone worked with us and did everything in their power to make our experience a great one. We bought three pieces in three different occasions and we received the same personal attention each time. The stuff is knowledgeable, professional and friendly.