Never Refunded My Return Payment I purchased an item from Lauritz which was defective. They accepted my return at the end of April. Here we are going into July and I have still not received the 4300 DKK from my return. They claim that they have extended their payments to people who have SOLD items - not returns. So I can't begin to understand why they haven't refunded me yet. I have emailed them many times, and was met with a response as vague and short as "We hope to send you your money." Do not sell or purchase from this company as it wouldn't be surprising if they went bankrupt soon. An absolute scam.

Be very careful I visited the Nivå branch today, in order to get an item valued. She starts, sensibly enough, by looking up the retail price for the item, as it is still being sold. She tells me “it sells for kr300 new”. That sounds wrong, so I leave. In the car I Google the item myself, and it sell new for kr3.000, 10x the figure she mentioned. I re-entered the office, in order to request that she check again. She wanted me to look at her screen, which seemed pointless. Then, one of her colleagues says she agrees with me. The price-as-new is kr3.000 online. I was astonished at the unprofessionalism and left promising never to buy or sell anything there again. People, be very careful if you rely on their valuations. It seemed amateurish, as I was able do a better job myself. Sad.

Sold items in October 2022 - no payment received ! Sold items in October 2022 - get apology in april 2023 that payment is delayed ...... and still not get the payment for items sold !!! OPDATERING - Lauritz answer just covered over the fact that they used the sellers money and they are now in bancrupcy proceedings ! Seller get emails referring to debt register maintained by the appointed reconstruction attorney, Teis Gullitz-Wormslev of Kromann Reumert. This would mean that management for months have used seller funds to pay own expenses - now they ask you to trust them gain .......

Trading whilst insolvent EDIT following Lauritz response to this review: I have evidence of the company declaring themselves bankrupt in a Paypal conversation. Apparently 2 days after I made a purchase (and subsequently cancelled with Lauritz' agreement due to shipping 5 times price of the product ordered) they are BANKRUPT. They declared this to me when I had to resort to opening a Paypal case. However, they website is still trading, and taking payments. Fraudulent company, beware.

Submitted an item for valuation Submitted an item for valuation, got a rude email back telling me to sell it on qxl. I asked them why, and why they wouldn't even evaluate the item (as stated that they would on their website). I got a rude and unprofessional email back stating a price that I can only assume they plucked out of thin air. Im not even mad or complaining about the price, it's the tone and unprofessional way they conduct themselves.