Annoyed customer
UAThis can't be a serious luxury auction… This can't be a serious luxury auction house. It's the second time, I use it, but I can't believe their lack of profesionalism. Is this run by first year interns? Transport: When you put the bid, they offer that they can transport the goods to a closer warehouse for easier convenience, or to get it delivered straight to your home (at an outrageous price). Winning the bid... well turns out you need to contact the transport company yourself, and you get nothing else than here's a phone number those are the lads we work with. If you go to the warehouse to pick up your good, don't expect your good to be even in a carton box. Nah... its done like a lost and found in a public train station: ''Ah here's your hand-blown glass, that we took an hammer fee of 100kr, and added 25% purchaser fee, but you must be stupid to thing we'll at least have a carton box for it'' Can DBA buy that dumpster on fire, and make it at least more user friendly than a public bathroom?
PATRICK CAMPBELL
IEI've read a lot of negative reviews… I've read a lot of negative reviews after I won my bid but have to say it doesn't echo my experience. I bought a good quality bike for relatively cheap. The only downside would be it was difficult to see an option to allow me to pick I up at the auction house but I'm sure there's an option somewhere. Also maybe the hammer price was a little on the expensive side, but overall a very happy pleasant experience. Thanks Lauritz
Ismar Cirkinagic
GBTwo months of waiting for a refund After two months of waiting for a refund, because I gave up on the object that was damaged, I received an answer that the payment of money to customers was "temporarily frozen",... whatever that means. Such an attitude towards customers will only create additional mistrust and slow down or completely stop auction sales. Either someone advises them very badly, or they have calculated the amortization of their fall. Whatever, it's sad. One star for this occasion.
Anni Haarup
DKMissing 20.000kr The 23rd of Feburary, I sold a charm for a necklace, and i am dissapointet to say that today, June 9th, still have not received my money. Even more dissapointet to say that my neighbor that sold an item, of hers later than mine, just recived her money but also over the 60 day limit. And its not even a little amount of money that Lauritzen owe me.. Its almost 20.000 DKR…I really dont recomment Lauritzen to anyone! So dissapointet Update Costumer number 1907184
Lars
DKForeign Buyers Stay away...... I purchased a lot of Glassware.. I have set up my account in English.. I come to pick up the lot and I can see there is damage... I tell them that and is told, it is written in Danish and they do not garantee anything that is not written in danish.. as they do not manual translate anymore.. it is done by Google... So all foreign buyers beware... and all Danes that have their account set up to show the description in English... I will follow up, as it can not be legal...