My old laptop was failing My old laptop was failing, so I purchased a refurbished one, and I wanted to keep winxDVD. However I could not find my product key. Contacted winxDVD customer services, who not only gave me the correct key, they also provided detailed information with speedy replies. Top notch company.

PLEASE DISREGARD MY PREVIOUS REVIEW Please disregard my review of 19 February 2021 titled "DO NOT BUY". I have now discovered that my 35 home movie DVD-RW were finalised in VR mode, which is not recognised by all DVD players. The external CD/DVD drive attached to my windows10 laptop would not read these discs hence the message "damaged/unreadable disc. I have re-finalised some of the discs in V mode which is read by universal dvd players/drives. I am glad to say that WinX DDVD Ripper now reads the discs I have converted & I have now purchased the program. Future customers please note that any home made DVDs, ie home movies burned to disc on a DVD recorder should be fialised in video (V) mode instead of VR mode if you wish to convert to digital copies.

Digiarty are setting the standard Digiarty are the only company that respects the fact that the public in general own dvd players with usb slots and require their mpgs to be written in a standard that allows them to be played in any old or new dvd player usb slot. 720 x 576 25 frames a second 4/3 Pal is the standard

Love this software Love this software, works like a charm. I've had it for at least a couple of years and hasn't skipped a beat. I did have a problem with a particular dvd; made an enquiry and within 10 hours got a reply and a resolution (I just needed more info than usual - a particularly difficult dvd).

Lifetime License - Resolved Edit: I had initial problems contacting support due their replies being sent to my SPAM folder. Thanks to Trustpilot they were able to contact me successfully I have now resolved the licensing issue with the help of their support department. Who replied to my initial query on the same day I submitted it. And have gone out of their way to ensure the issue was resolved,