I sent a picture into Dollfy I sent a picture into Dollfy. I am a black man but when I received the doll they made me white. I asked could they redo the doll over with different skin color at least close to my skin color, Dollfy told me yes only if I pay more money for their mistake. 1st and last time I'll ever order anything from them. Waste of money. MY experience with Dollfy. Trash. Still can't see how you mess up a skin color and YOUR LOOKING AT A PICTURE.

Keep away and save your money! This company offers you a chance to preview the custom made doll for an additional fee, 25 dollars, in order to make changes if necessary. What they don't tell you up front is that when they send you the preview thru email, you have 24 hours to respond and then after that they will send the product assuming you approved if you don't respond. I received the preview email at 1:30 am but didn't see it till 2 days later when I received a notification thru the Shop app that my product had shipped. The doll did not look anything like the subject and needed to be corrected. When I contacted the company they said to send the doll back and they would make corrections. I received the doll and contacted the company to send the doll back and now I'm informed that it will take three months to correct it. But if I want it sooner I could give them another 30 dollars to expedite it. Why pay for a preview if the company is not going to wait for your approval? Then tell you that it'll be three months to get the doll corrected, unless you send more money. What a racket.

They don’t deserve any star They don’t deserve any star. F this company this suck and shouldn’t be in business. You ask where you order is at and they apologies with an automatic message saying your order is in transit. BULLSH**T. I was supposed to get this by Christmas and it is now Jan 23rd. They also ship from over seas it’s not even here in the US. Please purchase from a small business in your area. This company SUCKS.

Deeply disappointed I was so excited to receive these dolls as they were a gift for Christmas. These dolls were supposed to be special tributes to the people that we’ve lost in the last couple years. Not only did they not arrive in time to be given as Christmas gifts, but the dolls were horrible. They were in terrible condition and looked nothing like the pictures sent. I was so appalled and could never give them as a gift. It would be so disrespectful with the way they looked. It was poor quality and I was highly disappointed.

I had 2 dolls made of my son & his gf I had 2 dolls made of my son & his gf . Fantastic job !! They both were very happy & surprised w/how the dolls turned out & especially the little details that they provided as well . I highly recommend this product as a unique gift .