So sad with this experience So sad with this experience! Ordered this gift well over a month ago for my mother who is grieving, in hopes that this gift would bring some solace around the holiday. Was told 2-3 weeks. Then emailed and asked if the gift would be arriving before Christmas with a response saying, “We recommend considering an alternative gift option to ensure you have something special to present on the day.” This was an expensive and sentimental gift that I now regret.

The Great Confusion Turned out great, took my mother a minute to realize that I didn't buy her a voodoo doll. Once that puzzle was together she went and bought a display case for it. She loves it

Love the dolls! Don't waste your money on the preview option though I came across this randomly and was very pleased with how they turned out. My wife loved it and placed them at her desk at work and gets compliments of how cute and unique they are. The work is amazing as is the quality. The only reason I didn't give it 5 stars is because I paid extra to get a preview of the dolls prior to shipping and I did not get a preview. A couple of weeks after placing the order, I just got a notification saying that they shipped. I didn't raise a stink about it but I would never pay for the preview if I make another purchase.

Customer service sucked (still) Customer service sucked. Tracking of the item was a horror show and then when it got here the quality of the item was on par with what my 5 year old grandchild would produce. You’ve all taken a horrible loss in our life and made it worse with your unbelievably high level of incompetence. Stop contacting me! Update: You would all do yourself a huge favor to remove this feedback feature from your sales platform. Additionally when a customer says stop contacting me that includes here too. Your empty boilerplate response is a joke and if anyone were to read all of the feedback here they’d get the same sense that you don’t care, you ripped off another customer and you’re nothing more than a fraudulent service providing something that is nothing like what you advertised. You can trust that I’m working harder than ever to get you removed from social media advertising for this so that you can’t victimize anyone else.

I had 2 dolls made of my son & his gf I had 2 dolls made of my son & his gf . Fantastic job !! They both were very happy & surprised w/how the dolls turned out & especially the little details that they provided as well . I highly recommend this product as a unique gift .