The chair is solid The chair is solid, easy to adjust. The tube support that holds up her back end is not working for her. It’s uncomfortable on her belly and strap that holds the tubes together slides once supporting her weight. Bought the belly support but it is more of a chest support so it doesn’t help. Feel like a hammock design instead of the tubes would be a more comfortable design, at least for females

New Lease on Life🐾❣️ I called Walk’n pets, and the representative was very polite, professional, and helpful. My English Lab has a wide girth, but the Large leg harnesses were awkward. I was uncertain what size wheelchair to order based on the default measurement for Labrador Retriever. The rep advised that I adjust the breed, and sure enough, the Med/Large frame fits BEAUTIFULLY! My boy has a New Lease on Life.

My Corgi is enjoying his wheelchair after connecting with customer service Once I called customer service and emailed pictures we were able to get my Corgi, Dylan's, wheelchair adjusted properly. I ordered a corgi wheelchair but Dylan is a large Corgi with a very deep chest so it some tweaking to get him comfortable in it. I had filled out the form online and submitted the pictures but I never heard back. So if you need help call customer service don't do it online!

The company has a good product that… The company has a good product that enables the dogs to be happy which then makes the owners happy. Easy to deal with, good supply of parts when needed as the dogs often get going faster than they should. Reasonable cost of the parts.

Great Customer service I called Walking Pets after not seeing any emails about my order. The Customer Service Rep was very nice and found my information. I had misspelled my last name in my email (I did it on my phone), so I was not getting any emails from them. We both laughed at my mistake and she said that she does it all the time. She was very polite, professional, and fun to talk to. She was able to send me the information once she had the correct email. I am pleased with WalkinPets so far. I have not received our "wheels" yet, but I am impressed so far!