Medium wheel chair accessories The product is amazing and so grateful for the opportunity my dog gets to experience life with such mobility to enjoy life … I would note that the 12 inch wheels are not the best fit for a medium size wheel chair as they are quite a bit heavier and difficult for my Australian cattle dog to pull so we wil have to use it for shorter walks and keep to the 8 inch wheels for long walks and hikes. Wish i knew before hand the weight and size difference could be difficult but it was never mentioned from the staff .. but beautiful wheels and products and will always be recommending to others how pleased we are to use Walk-in wheels .

Buckle broke on first use I'm a walking wheels fan, I'm on my second chair with a second dog. It's definitely helped maintain mobility. However the front buckle of the Buddy Up Quad Compatibility panel broke on the first use and there's no way to fix or replace it without purchasing a new one since it's sewn into the webbing. I bought the front wheel attachment for our chair which shipped out quickly. When it arrived I discovered I also needed Buddy Up Quad panel to go with the front wheels, which is a separate purchase. I wrongly assumed all of the parts required would be included with the front wheel attachment. The website didn't make this explicitly clear, or I would have ordered it at the same time. It took an additional 10 days to get the Quad panel, more than double the estimated shipping time when I purchased it. So when it broke you can imagine how disheartening that would be after such a long wait and extra money spent.

Great Customer service I called Walking Pets after not seeing any emails about my order. The Customer Service Rep was very nice and found my information. I had misspelled my last name in my email (I did it on my phone), so I was not getting any emails from them. We both laughed at my mistake and she said that she does it all the time. She was very polite, professional, and fun to talk to. She was able to send me the information once she had the correct email. I am pleased with WalkinPets so far. I have not received our "wheels" yet, but I am impressed so far!

Call WalkinPets when you need help getting your disabled buddy going with a new wheelchair or harness When our irrepressible little disabled dog, Willie Gromit, broke his wheelchair harness, the WalkinPets people we talked to one phone were terrifically helpful in assisting us with identifying the proper replacement. They shipped it right out, and it's been wonderful now that we've fitted Willie G into it. Thank you, WalkinPets!

New Lease on Life🐾❣️ I called Walk’n pets, and the representative was very polite, professional, and helpful. My English Lab has a wide girth, but the Large leg harnesses were awkward. I was uncertain what size wheelchair to order based on the default measurement for Labrador Retriever. The rep advised that I adjust the breed, and sure enough, the Med/Large frame fits BEAUTIFULLY! My boy has a New Lease on Life.