My only complaint is the clips on the… My only complaint is the clips on the side of wheels where you connect the front harness to the side rails comes undone on its own very often but other than that very happy with the product.

Great Product and Fabulous Employees From start to "finish", everything has been wonderful! The assistance provided by the rep was fabulous. Not only did she step me through the process and efficiently gathered all the measurements to ensure a great wheelchair fit, she asked about our dog and how his limitations occurred. I got the feeling that her questions and concerns expressed were sincere. She also assured me that Walkinpets is there to help ensure that our pup gets the best possible experience with his new wheels.

Customer support was amazing Customer support was amazing. They answered all my questions and helped me every step of the way. My boy now has a wonderful wheelchair and it has given him so much freedom back.

The chair is solid The chair is solid, easy to adjust. The tube support that holds up her back end is not working for her. It’s uncomfortable on her belly and strap that holds the tubes together slides once supporting her weight. Bought the belly support but it is more of a chest support so it doesn’t help. Feel like a hammock design instead of the tubes would be a more comfortable design, at least for females

Great Customer service I called Walking Pets after not seeing any emails about my order. The Customer Service Rep was very nice and found my information. I had misspelled my last name in my email (I did it on my phone), so I was not getting any emails from them. We both laughed at my mistake and she said that she does it all the time. She was very polite, professional, and fun to talk to. She was able to send me the information once she had the correct email. I am pleased with WalkinPets so far. I have not received our "wheels" yet, but I am impressed so far!