The company has a good product that… The company has a good product that enables the dogs to be happy which then makes the owners happy. Easy to deal with, good supply of parts when needed as the dogs often get going faster than they should. Reasonable cost of the parts.

This company is amazing This company is amazing. I work with a rescue and wrote them about possibly donating three wheelchairs to help out dogs with IVDD. They responded so quickly and got together three refurbished chairs for us and our three dogs are doing awesome now running around in their new chairs. They can now enjoy the beach go for long walks even go up a stair or two in them. I highly recommend these chairs to anyone who has a dog with trouble walking. It will give them their lives back.

Customer support was amazing Customer support was amazing. They answered all my questions and helped me every step of the way. My boy now has a wonderful wheelchair and it has given him so much freedom back.

Medium wheel chair accessories The product is amazing and so grateful for the opportunity my dog gets to experience life with such mobility to enjoy life … I would note that the 12 inch wheels are not the best fit for a medium size wheel chair as they are quite a bit heavier and difficult for my Australian cattle dog to pull so we wil have to use it for shorter walks and keep to the 8 inch wheels for long walks and hikes. Wish i knew before hand the weight and size difference could be difficult but it was never mentioned from the staff .. but beautiful wheels and products and will always be recommending to others how pleased we are to use Walk-in wheels .

Buckle broke on first use I'm a walking wheels fan, I'm on my second chair with a second dog. It's definitely helped maintain mobility. However the front buckle of the Buddy Up Quad Compatibility panel broke on the first use and there's no way to fix or replace it without purchasing a new one since it's sewn into the webbing. I bought the front wheel attachment for our chair which shipped out quickly. When it arrived I discovered I also needed Buddy Up Quad panel to go with the front wheels, which is a separate purchase. I wrongly assumed all of the parts required would be included with the front wheel attachment. The website didn't make this explicitly clear, or I would have ordered it at the same time. It took an additional 10 days to get the Quad panel, more than double the estimated shipping time when I purchased it. So when it broke you can imagine how disheartening that would be after such a long wait and extra money spent.