Customer support was amazing Customer support was amazing. They answered all my questions and helped me every step of the way. My boy now has a wonderful wheelchair and it has given him so much freedom back.

Tried for my pig I have a disabled pig and wanted so much for this to work. I was excited to have an option to give her mobility back. I even paid extra shipping to get it here sooner so we can start right away. I tried for about 3 weeks, day after day to try and make this work. I thought I could return it within the 30 days. I did, and they would not refund my money because it was a little scratched and dirty..remind you, she is a pig. I had to use it in dirt and put her in it, inside the barn. So yes, some hay stuck to the velcro parts. Some scratches were on the frame due to trying to get the setting correct. One of the pieces broke and we used a tool to try and get it to work until they sent the replacement part. My advice is, unless your sure this will work, don't buy it. I think it could have worked had the fit be not so complicated. I just sat in the barn and cried and we were all stressed out trying, including the pig. So I packed it up and shipped it back. It needs to be perfect for them to take the return back, which means, you can't try to use it. It was a very expensive nightmare.

This company is amazing This company is amazing. I work with a rescue and wrote them about possibly donating three wheelchairs to help out dogs with IVDD. They responded so quickly and got together three refurbished chairs for us and our three dogs are doing awesome now running around in their new chairs. They can now enjoy the beach go for long walks even go up a stair or two in them. I highly recommend these chairs to anyone who has a dog with trouble walking. It will give them their lives back.

The wheelchair is brilliantly made and… The wheelchair is brilliantly made and adjustments with help from our veterinarian were easy.

Excellent customer service w Autumn ! I spoke to Autumn several times, and I couldn’t ask for such compassionate assistance with technical issues. She was very helpful when I called again w/ a possible solution for an issue I was having.. I must say I was very impressed with the compassion I was shown with the stress I was going through. I rate the customer service : Above excellent !