Great Customer service I called Walking Pets after not seeing any emails about my order. The Customer Service Rep was very nice and found my information. I had misspelled my last name in my email (I did it on my phone), so I was not getting any emails from them. We both laughed at my mistake and she said that she does it all the time. She was very polite, professional, and fun to talk to. She was able to send me the information once she had the correct email. I am pleased with WalkinPets so far. I have not received our "wheels" yet, but I am impressed so far!

Call WalkinPets when you need help getting your disabled buddy going with a new wheelchair or harness When our irrepressible little disabled dog, Willie Gromit, broke his wheelchair harness, the WalkinPets people we talked to one phone were terrifically helpful in assisting us with identifying the proper replacement. They shipped it right out, and it's been wonderful now that we've fitted Willie G into it. Thank you, WalkinPets!

My only complaint is the clips on the… My only complaint is the clips on the side of wheels where you connect the front harness to the side rails comes undone on its own very often but other than that very happy with the product.

Tried for my pig I have a disabled pig and wanted so much for this to work. I was excited to have an option to give her mobility back. I even paid extra shipping to get it here sooner so we can start right away. I tried for about 3 weeks, day after day to try and make this work. I thought I could return it within the 30 days. I did, and they would not refund my money because it was a little scratched and dirty..remind you, she is a pig. I had to use it in dirt and put her in it, inside the barn. So yes, some hay stuck to the velcro parts. Some scratches were on the frame due to trying to get the setting correct. One of the pieces broke and we used a tool to try and get it to work until they sent the replacement part. My advice is, unless your sure this will work, don't buy it. I think it could have worked had the fit be not so complicated. I just sat in the barn and cried and we were all stressed out trying, including the pig. So I packed it up and shipped it back. It needs to be perfect for them to take the return back, which means, you can't try to use it. It was a very expensive nightmare.

The chair is solid The chair is solid, easy to adjust. The tube support that holds up her back end is not working for her. It’s uncomfortable on her belly and strap that holds the tubes together slides once supporting her weight. Bought the belly support but it is more of a chest support so it doesn’t help. Feel like a hammock design instead of the tubes would be a more comfortable design, at least for females