I bought a wedding canvas for my cousin… I bought a wedding canvas for my cousin and she just received it and absolutely loved it. I was nervous at first because the background picture I sent was a little blurry, but you all fixed it. She sent me a picture and it was so beautiful, more than I expected. Thank you so very much Family Panda, I will definitely be ordering from you again in the near future!

Excellent customer service My order ended up slightly delayed. They communicated with me through the entire process and sent me a second when the first was possibly “lost.” I never even had to reach out to them they contacted me first. Which was so nice. I hate having to track down orders, and then track down someone from customer service. I ended up getting both packages. They were great quality, which I wasn’t really expecting since the price was so reasonable. I will definitely be ordering from family panda in the future.

Timeless Memories Canvas Wow! I ordered the Timeless Memories Canvas for my parents 60th Anniversary. It came out beautiful and they loved it. We were all so happy with the purchase. I will definitely recommend Family Panda to anyone and will purchase from them again. The customer support team was great with communications and answered all my questions in a timely manner.

No replies to emails, poor customer service I placed an order on 10/29. Have emailed them several times to find out when it will ship. They have not replied to any of my emails. How can you run a business without customer service?? This is a gift for my parents 50th anniversary which is on 11/10. They have provided no indication as to when it will arrive and no response. Plus they have no # to reach them.

Hello I ordered an picture from you all… Hello I ordered an picture from you all about an week or two ago I’m just wondering will it be here before Christmas or not. I haven’t heard anything about shipping/ tracking just emails confirming you all received my money, and that you’ll give me 15% off my next order. It’ll be great to receive a message about shipping, so I know when to be looking out for the packages. Can’t someone help me with this problem?