I bought a wedding canvas for my cousin… I bought a wedding canvas for my cousin and she just received it and absolutely loved it. I was nervous at first because the background picture I sent was a little blurry, but you all fixed it. She sent me a picture and it was so beautiful, more than I expected. Thank you so very much Family Panda, I will definitely be ordering from you again in the near future!

Excellent customer service My order ended up slightly delayed. They communicated with me through the entire process and sent me a second when the first was possibly “lost.” I never even had to reach out to them they contacted me first. Which was so nice. I hate having to track down orders, and then track down someone from customer service. I ended up getting both packages. They were great quality, which I wasn’t really expecting since the price was so reasonable. I will definitely be ordering from family panda in the future.

No replies to emails, poor customer service I placed an order on 10/29. Have emailed them several times to find out when it will ship. They have not replied to any of my emails. How can you run a business without customer service?? This is a gift for my parents 50th anniversary which is on 11/10. They have provided no indication as to when it will arrive and no response. Plus they have no # to reach them.

Absolutely awful company Absolutely awful company. Ordered Dec 1 and still no item. They gave me a fake tracking number which never worked then proceeded to tell me they would begin shipping in a few days. It’s now Dec 21 and no christmas present. IM LIVID! Phone number doesn’t work either. Use a different company. Will be disputing with my bank. Scammers around the holidays are disgusting people.

The picture came out beautiful The picture came out beautiful! My son and daughter in law absolutely love it. The words to their wedding song make it even more special. They made the process so easy and quick. Would highly recommend this company. I will definitely be buying another one for my daughter who gets married in two weeks.