Exceeded Expectation Exceeded Expectation! Arrived yesterday, and found it very beautiful and nicely done. This will be the unexpected (not on baby registrar) gift for my DIL for Mother's Day. I'm feeling very clever right now. (Grin!) SURPRISE!

Excellent customer service My order ended up slightly delayed. They communicated with me through the entire process and sent me a second when the first was possibly “lost.” I never even had to reach out to them they contacted me first. Which was so nice. I hate having to track down orders, and then track down someone from customer service. I ended up getting both packages. They were great quality, which I wasn’t really expecting since the price was so reasonable. I will definitely be ordering from family panda in the future.

Perfection! My husband wrote me a song and on our 2nd anniversary, I got the chance to present him with the lyrics and a beautiful picture of us on our wedding day! Family Panda did an absolutely beautiful job in putting it all together in a beautiful display that we will be so happy to show off when guests come over. It was perfect! Thank you for delivering it in a timely fashion in such a way that there was no damage!

Softball blankets We couldn't be happier with our softball team blankets!! The quality is fantastic and delivery was super fast! Can't wait to give these to our girls at banquet time. Thanks so much for these and and for the incredible customer service! You guys are awesome!!!

No replies to emails, poor customer service I placed an order on 10/29. Have emailed them several times to find out when it will ship. They have not replied to any of my emails. How can you run a business without customer service?? This is a gift for my parents 50th anniversary which is on 11/10. They have provided no indication as to when it will arrive and no response. Plus they have no # to reach them.