Horrible customer service I bought two perfumes and need to return one I have sent daily e-mails daily in answered calls why have a customer service department if no one responds to emails Two solid weeks of daily email with no reply I am totally disappointed with your services This is unacceptable and so unprofessional I hope my email gets responded to this coming week otherwise you may as well scrap your customer service department!!! Sigh!!

Awesome experience ! The experience of shopping with this site has been wonderful. No doubt about the product and it's quality. Their service z also worth appreciating. I had mailed them to send the perfume earlier as i wanted to gift it to my husband on his birthday. I got immediate reply and they sent the product before the time as they committed in the mail. Thank u so much !

Just run away! "Made an order & payed for 18 months ago, believe or not I'm still waiting for it. They refused to process a refund although they know that I haven't received my order for more than a year. Just stick to Fragrancex, BeautyEncounter or Fragrancenet." Why would you ask for my order number just now?! I have contacted you via e-mail for tens of times & you didn't bother yourself to reply! You have just replayed now only to show people that you care!!

Less than half the price of all others and free FAST shipping! I saw a perfume in an airport shop while i was on vacation fell in love with the smell! A friend told me about this site. I ordered my perfume for less than half other retailers prices and i got free shipping and my order came within 3 days! I couldn't be happier! I have already planned to do some of my Christmas shopping here and restock all of my husbands favorite colognes!

Slow shipping My first order and they did not shipped within 24 hours as promise. I placed my order on Oct 20 2016,# 600522 and yet as of today no shipping information. All attempted contacts prove pointless as never receive any answer.