Still waiting for my credit! Still waiting more than 2 weeks for two credits that are owed to me. Apparently the billing department has processed the credit and I was suppose to see my return within 48 hours. Emailed twice and still no credit. Horrible service when it comes to cancellations & credits.

Not bad Not bad it is also not good

Just run away! "Made an order & payed for 18 months ago, believe or not I'm still waiting for it. They refused to process a refund although they know that I haven't received my order for more than a year. Just stick to Fragrancex, BeautyEncounter or Fragrancenet." Why would you ask for my order number just now?! I have contacted you via e-mail for tens of times & you didn't bother yourself to reply! You have just replayed now only to show people that you care!!

No return phone call or email I placed an order on Saturday, December 12. I was notified on Monday, December 14 that the product was out of stock and asked whether I would like a refund. I replied that I would like a refund. I then attempted to call SEVERAL times throughout the day to speak to someone to confirm that my credit card would be refunded. Each time I called, I either heard music playing, got no response at all, or received a voicemail. I've left two messages and sent emails. I would like verification that my card will be refunded immediately.

Terrible Service I ordered something from LJ shopping and hands down this has been the worst online experience I've had. It's been close to 3 weeks and I still haven't received my order when it was supposed to arrive in 7-10 days. When I contacted them over a week ago they said it would be shipping in the next couple days and they'll contact me, I'm still waiting...