Terrible service I ordered a bridesmaid dress at the Greece, ny store. They didn't have any sizes in the dress I wanted. So I had to try on a size 4 and 10 when I am usually a 6. The lady said I should order 2 sizes up because it is "easier to take away fabric than it is to add"... Which ultimately made me spend almost 150 dollars in alterations which would be unnecessary if I had ordered my correct size. Also - I was told when I ordered the dress that alterations would be about 40 dollars.... So let's make people get bigger sizes to pay for ridiculous amounts of alterations. Very unprofessional and I will let everyone I know hear about this. Not acceptable.

Excellent customer service After going to other Bridal shops in the area, I was incredibly impressed with the quality of the dresses and level of service at Alfred Angelo. My consultant Darlene was very helpful- she pulled the styles I had written down before coming in, encouraged my bridesmaids to help pick dresses, adjusted the dresses so I could get an accurate idea of how they would fit, and really made me feel like a bride (and not self conscious as I had at other places). The ladies there are very professional and it is clear that customer service is a top priority. Plus prices were very reasonable for such excellent service and dress quality! I would recommend Alfred Angelo to anyone looking for a gown!!

The women were so helpful! The women were so helpful. We took my grand daughter who is a handful with personality. She wanted nothing to do with playing dress-up. Cynthia was fantastic. Just told me where to measure which was not rocket science. Shs also helped me find my very first store bought gown for my daughters wedding. Awesome experience.

Pay Bad Reviews No Mind After a long and unrewarding bridal search in Baltimore I ended up at Alfred Angelo by chance. I saw the store while driving and stopped in figuring I had nothing to loose. I was serviced promptly despite not having an appointment. The first two dresses I tried on were a miss but the last one was absolutely gorgeous. The customer service was excellent not pushy at all. I also recieved a 15% discount on my dress. It arrived on time as promised and I couldn't be happier. You will not be dissappointed by the selection. I'm sorry to hear about the bad experiences of others but if you want good services, affordable prices and a beautiful product head to Alfred Angelo!

Extremely Disappointed I recently picked up my wedding dress and I'm extremely disappointed in what arrived. To start the dress was brought out all wrinkled. There are strings hanging from what is supposed to be a brand new dress. The beading is also lifting off and doesn't lay correctly. When I was zipped into the dress the top clasp pulled out and now needs to be reenforced. The dress ordered for me is too big, you can see down into the front of the dress due to a gap where the dress doesn't sit right and I have no figure or shape at all in this trumpet style dress. I was told that the dress being ordered would fit my chest and I would only need to have a little bit of the waist brought in. But because the entire dress is too big the whole thing needs to be altered to fit. So now I have to pay for a larger alteration and to also have these dress defects fixed. The only reason I rated you 2 stars is because at least your staff is nice. I'm beyond disappointed and frustrated. This is turning into a nightmare.