Janelle Cook
GBBEWARE Arlington TX Arlinton TX. store. All went well until dress came in and needed to be altered. Insisted the bride and mom of bride order two sizes bigger then they normally wear. Bride's bodice needed to be taken in 6 inches which resulted in the bodice looking nothing like the sample/picture. Due to the reconstruction it is now shorter- 2.5 inches above the floor. They want to keep altering it until it's "fixed". Wedding is 6/20/2015. Not sure what can be done. Managers want pictures, which we took and sent, to show the problems. It is a Disney collection dress. Next contact may be Walt Disney corp. Mom's dress altered 3 inches in. Bridemaids insisted on ordering actual sizes they wear. Guess what, NO alterations needed. Wonder why?? It's Angelo's factory in China. Should be same sizes.
Bennett
GBTerrible service I ordered a bridesmaid dress at the Greece, ny store. They didn't have any sizes in the dress I wanted. So I had to try on a size 4 and 10 when I am usually a 6. The lady said I should order 2 sizes up because it is "easier to take away fabric than it is to add"... Which ultimately made me spend almost 150 dollars in alterations which would be unnecessary if I had ordered my correct size. Also - I was told when I ordered the dress that alterations would be about 40 dollars.... So let's make people get bigger sizes to pay for ridiculous amounts of alterations. Very unprofessional and I will let everyone I know hear about this. Not acceptable.
Ka Alg
CASkip it Worst company ever. We went to the one in Syracruse, and much like the rest of these comments....you should skip it. They sit you down, give your group some candy and kleenex and a lovely young lady who tries to find the right dress and you start to wonder what all those negative comments were about and then BAMM you soon find out...about the rudest manager. The manager not only was heard saying in very rude tones..."one more dress"(with a nudge towards the assistant helping us, after we had only tried on 4 dresses), and "what does the bride think"(after the bride had already acknowledged she didn’t care for the dress). Such things toward other groups were also overheard rather loudly such as "you need a dress? That one has about a thousand". The behaviour of an overbearing, rude manager who by the way let the group wouldn’t pull any dresses, will surely put this little establishment out of sale... By the sounds of some of the comments online regarding this place, the feeling is mutual. We went to Davids Bridal which was next door and found a dress almost right away without the pressures of a manager interfering.
Chrissy Ritter St Marie
GBThe women were so helpful! The women were so helpful. We took my grand daughter who is a handful with personality. She wanted nothing to do with playing dress-up. Cynthia was fantastic. Just told me where to measure which was not rocket science. Shs also helped me find my very first store bought gown for my daughters wedding. Awesome experience.
Vanessa Williams
GBHello my name is Vanessa Williams and I … Hello my name is Vanessa Williams and I would like to say that the service on 1960 was great. The attended name was Starr and she was very helpful , polite. I have never had encounter like that before Starr was harm and charming. Thank you Starr for the great experience!!!!!!