Awesome Staff My wedding is in January 2014. I'm highly intimidated with planning big events, so I'm trying to take things one step at a time. My three sisters are my brides maids, and we all decided to go hunting for the maid dresses. The first place we decided to check out was Alfred Angelo over by Wilow Brook Mall in Houston, TX. We were able to get a consultation without a wait, and we had an amazing consultant named Michelle. She pulled several dresses with several different cuts and styles to fit my diverse brides maids. She was patient, kept up conversation with me while my sisters were getting dressed so i wasn't sitting there alone and bored, and was very helpful in suggesting different types of dresses. she made all of us feel beautiful and appreciated. she laughed and had a good time with us. After we had our favorite dresses picked out she let all of us try on a veil and pose together for a picture. The dresses everyone liked best were a bit pricey, but for the experience, we just might be willing to pay the difference. I went back a week later to try on wedding gowns with my mother. Even though we didn't' have an appointment, Michelle made us a priority. She showed the same interest and devotion to helping me find the perfect dress according to my body type and my specific tastes. My mother was in a sour mood that day, but Michelle wouldn't let that get me down. she made me feel pretty in every dress, just as if i was her own daughter getting fitted for the most important day of her life. all in all, an amazing experience.

Extremely Disappointed I recently picked up my wedding dress and I'm extremely disappointed in what arrived. To start the dress was brought out all wrinkled. There are strings hanging from what is supposed to be a brand new dress. The beading is also lifting off and doesn't lay correctly. When I was zipped into the dress the top clasp pulled out and now needs to be reenforced. The dress ordered for me is too big, you can see down into the front of the dress due to a gap where the dress doesn't sit right and I have no figure or shape at all in this trumpet style dress. I was told that the dress being ordered would fit my chest and I would only need to have a little bit of the waist brought in. But because the entire dress is too big the whole thing needs to be altered to fit. So now I have to pay for a larger alteration and to also have these dress defects fixed. The only reason I rated you 2 stars is because at least your staff is nice. I'm beyond disappointed and frustrated. This is turning into a nightmare.

The WORSE Customer Service HORRIBLE Store Manager Barbara CHERRY HILL I ordered a dress that was a poor replica as pictured in the book Alfred Angelo Bridal uses to advertise. I was told that the seamstress would be able to make the dress looked as pictured. After 7 months, I was told - the dress doesn't always come as pictured. One month before my wedding, I am stuck with no dress and a manager not willing to come up with a solution. The manager had a poor attitude, she was rude and has no customer service skills and I would not recommend anyone to this store. The one star if for the assistant manager who tried to find a solution but unfortunately - the manager undid all of her hard work.

Hello my name is Vanessa Williams and I … Hello my name is Vanessa Williams and I would like to say that the service on 1960 was great. The attended name was Starr and she was very helpful , polite. I have never had encounter like that before Starr was harm and charming. Thank you Starr for the great experience!!!!!!

Pay Bad Reviews No Mind After a long and unrewarding bridal search in Baltimore I ended up at Alfred Angelo by chance. I saw the store while driving and stopped in figuring I had nothing to loose. I was serviced promptly despite not having an appointment. The first two dresses I tried on were a miss but the last one was absolutely gorgeous. The customer service was excellent not pushy at all. I also recieved a 15% discount on my dress. It arrived on time as promised and I couldn't be happier. You will not be dissappointed by the selection. I'm sorry to hear about the bad experiences of others but if you want good services, affordable prices and a beautiful product head to Alfred Angelo!