Skip it Worst company ever. We went to the one in Syracruse, and much like the rest of these comments....you should skip it. They sit you down, give your group some candy and kleenex and a lovely young lady who tries to find the right dress and you start to wonder what all those negative comments were about and then BAMM you soon find out...about the rudest manager. The manager not only was heard saying in very rude tones..."one more dress"(with a nudge towards the assistant helping us, after we had only tried on 4 dresses), and "what does the bride think"(after the bride had already acknowledged she didn’t care for the dress). Such things toward other groups were also overheard rather loudly such as "you need a dress? That one has about a thousand". The behaviour of an overbearing, rude manager who by the way let the group wouldn’t pull any dresses, will surely put this little establishment out of sale... By the sounds of some of the comments online regarding this place, the feeling is mutual. We went to Davids Bridal which was next door and found a dress almost right away without the pressures of a manager interfering.

The women were so helpful! The women were so helpful. We took my grand daughter who is a handful with personality. She wanted nothing to do with playing dress-up. Cynthia was fantastic. Just told me where to measure which was not rocket science. Shs also helped me find my very first store bought gown for my daughters wedding. Awesome experience.

terrible customer service One of my bridesmaids was measured incorrectly. They tried to fix their mistake by offering her a different dress, but my reason for buying matching dresses was so all the bridesmaids would match. My wedding is in 5 weeks and they may not be able to get me the dress we ordered in the size we need by my wedding!

best experience ever! West Covina Alfred Angelo is the best! We met Lisa with the hope that my sister would find a dress but never thought that we would be treated so special. We had been to another bridal store "DB" in Beverly hills because my sister was told had the most selection and best service. We drive 1hr away to be rushed and had to keep finding dresses for her and the lady who was supposed to be helping us was also helping 4 other brides. However with Lisa she brought so many dresses just from 1 picture that my sister showed her from her phone and helped her try it on and was with us the whole time (6hrs). The staff here is amazing and when she had to attend to her next appointment she handed us off soooo well that we never felt the change in service. Needless to say it was a tearful (happy tears) and such a memorable day when she found her dress!!! Thank you again Lisa and all the staff at West Covina Alfred Angelo!!!! You are amazing; )

Extremely Disappointed I recently picked up my wedding dress and I'm extremely disappointed in what arrived. To start the dress was brought out all wrinkled. There are strings hanging from what is supposed to be a brand new dress. The beading is also lifting off and doesn't lay correctly. When I was zipped into the dress the top clasp pulled out and now needs to be reenforced. The dress ordered for me is too big, you can see down into the front of the dress due to a gap where the dress doesn't sit right and I have no figure or shape at all in this trumpet style dress. I was told that the dress being ordered would fit my chest and I would only need to have a little bit of the waist brought in. But because the entire dress is too big the whole thing needs to be altered to fit. So now I have to pay for a larger alteration and to also have these dress defects fixed. The only reason I rated you 2 stars is because at least your staff is nice. I'm beyond disappointed and frustrated. This is turning into a nightmare.