Excellent experience I have bought peanuts and pepitos and they outshine anything I can buy locally, even through co-ops. They get a bit silly with their emails/marketing, which is fun.

Top-notch family-owned company I have been ordering from nuts.com for years now, and they've never failed to come through in customer support, quality, and speed of delivery. Their company ethos is to treat everyone like neighbors, and they really do. It's as close to walking into a neighborhood store as you can get. Really great selection, they listen to their customers, and they always do their best to provide the best experience to each customer that they possibly can. That's a really tall order. One might call it nuts!

Lousy customer service Lousy customer service! They blame USPS when they never gave USPS the order. Nidia tries to BS their way out of their incompetent shipping department. DON'T WASTE YOUR TIME OR MONEY ON THIS BUNCH!

I'm Sorry I recently did a review which I have since deleted. It was a negative review. I had ordered something but didn't realize until it was pointed out to me that I had mistaken them for a different company which I never would have ordered from. Mistakes are unfortunately easy to make especially as both companies were side by side on the computer. I can only hope that they accept my apology.

Forced to file dispute with PayPal to get refund on damaged items "I placed a Christmas order from Nuts Online. It came quickly but the packing department had failed to include any packing/padding materials in the box and the items were badly damaged. I called Nuts Online and spoke with Jazz. She was dismissive with my concerns and said "it has been crazy there". I asked for a refund and she said they would have UPS pick up the items then issue a refund. I contacted the feedback email and David confirmed UPS would pick up the items and I would be issued a refund. Well, UPS did not come and I contacted David. He DID NOT respond so I was forced to file a dispute with PayPal. Only then did they give a refund. David is a coward and does not follow through on his word. I have had trouble with the freshness of their nuts in the past so quit ordering nuts. They sometimes taste rancid. I will not be ordering from their company in the future. "