Forced to file dispute with PayPal to get refund on damaged items "I placed a Christmas order from Nuts Online. It came quickly but the packing department had failed to include any packing/padding materials in the box and the items were badly damaged. I called Nuts Online and spoke with Jazz. She was dismissive with my concerns and said "it has been crazy there". I asked for a refund and she said they would have UPS pick up the items then issue a refund. I contacted the feedback email and David confirmed UPS would pick up the items and I would be issued a refund. Well, UPS did not come and I contacted David. He DID NOT respond so I was forced to file a dispute with PayPal. Only then did they give a refund. David is a coward and does not follow through on his word. I have had trouble with the freshness of their nuts in the past so quit ordering nuts. They sometimes taste rancid. I will not be ordering from their company in the future. "

Love this seller Love this seller! They provide a wide variety of items not just nuts. They have excellent customer service & ship items fast! They care about the quality of their products & if you were not satisfied with something, they make the effort to fix it or reimburse you for that item. They have great packaging boxes too. They generally don't offer free shipping but if you love to snack, they are still worth checking them out! You won't be disappointed!