Bought a dress for my son’s wedding Bought a dress for my son’s wedding, it didn’t fit and looked cheap. Tried to return it and I have nothing but trouble. First I had to send pictures proving it didn’t fit, then they said they would send fabric for an alteration. When I repeated I just want a refund they said they would make it again. This is still ongoing and so very frustrating! I would not ever purchase from this company again!

Pleasantly surprised At first, I didn't know if it was reliable because of how cheap the dress was, but I gave it a try and was pleasantly surprised at its beauty & comfort. Actually, I took the time to select the size and fortunately the sizing guide is helpful and I got a suitable dress at last.

Untrustworthy Their page says 15 days to process and another 5-8 days shipping. I ordered my dress Sept 15, and every day their tracking says due to ship 10/10 and adding a day every day I check. They're out of Hong Kong, so even though I paid extra for expedited delivery... I gave up on getting this dress on time and just bought another dress on Amazon. Don't waste your money on these people. They couldn't care less about you.

Do not buy from DressFirst! I thought I purchased a pair of shoes on a Danish website. The site did not state anything specific about returns and refunds and that items were shipped from outside EU (duty fees are added when receiving the items). So inevitably things went wrong, because DressFirst clearly operates from outside EU. They refuse to refund my money if I return the item. My correspondence with them is a complete joke and they keep repeating the same answer. I strongly advice you keep clear of buying anything. The quality of the shoes is as DressFirst - very very poor!

Save yourself the stress and AVOID this vendor. I ordered a mother of the bride dress. Supposed to be delivered in 8-12 days. 21 days later it wasn't here so I had to go buy a dress that was wrong style, wrong color. When dress arrived it was hideously poor workmanship and cheap, thin material. I would not have worn it even if it arrived on time. I requested refund, but they were not willing. I tried to cancel through my credit card, but too much time had lapsed. I got ripped off for $229.98. Lesson -- do NOT buy from vendor in CHINA. You will not be treated right and you will not have a nice dress. I find it interesting all the good reviews talk about a turtleneck or other clothing they don't even sell. Fake reviews.