Dana
GBBought a dress for my son’s wedding Bought a dress for my son’s wedding, it didn’t fit and looked cheap. Tried to return it and I have nothing but trouble. First I had to send pictures proving it didn’t fit, then they said they would send fabric for an alteration. When I repeated I just want a refund they said they would make it again. This is still ongoing and so very frustrating! I would not ever purchase from this company again!
dhean gaan
PHI'm so happy I purchased this. I reviewed some of the feedback before purchasing this blouses and decided to order it. Very quick delivery, I received it after four days. It runs true to size for me, in that it does not hug but flows very nice. Has all the right points of being chic, quality for the regular price, very in style. Absolutely gorgeous, and perfect for work. If you want to wear it with some jeans it gives it a pop. Very happy with this purchase!
Megan Goudy
GBDO NOT BUY FROM DRESSFIRST - YOU WILL REGRET IT I ordered dresses for my flower girls during quarantine when all the shops were closed.I need to return one that doesn't fit. I bought them in standard sizes because the website says you cannot return custom orders. I tried calling and emailing to request the return form (it is not included in the box like EVERY OTHER ONLINE RETAILER). I got a return email from 2 separate addresses saying their inbox is full and my calls to them will not go through. DO NOT BUY FROM DRESSFIRST. I thought this was a great online alternative to in-store shopping during Coronavirus, but I was very very wrong. They are liars - saying you can make returns but not giving you a way to do so. As if I needed anything else to go wrong as a COVID-Bride.
Christine Lamarche
DKDress last ! To cut a long story short they have no idea of how European shoe sizes are or what requirements European customs authorities might have. Ordered a pair of dancing shoes size 39, without knowing that they would be sent from China and that I, therefore, might have to pay (high) import fees. The shoes were too small (a size 38 I would assume, maybe smaller). Dress First has no "Satisfaction or pay back guarantee" but offered a discount on a new order, which I was stupid enough to accept. This second package was retained by the Danish customs authorities because the documentation sent with the shoes didn't mention, as required, the price and supplier address. Dress First *refused* to provide an invoice with the supplier address. All the time they write that they are very sorry but this is the service you get.
Christina
DKNothing to complaine about - All is well! It was pretty clear to me, that it is a non danish site, due to the vocabulary. The site is very easy to navigate in, and I read about everything, specificily the return policy, before ordering. By experience I know when ordering outside Europe, there will be charged tax fee at delivery, but it was a suprise to me that it was smaller amount than I expected (240dkk), so I'm very pleased. I found my self a dress, ordred it, and got it earlier than expectet. During the making and delivering DRESSFIRST continusly informed me on the steps in the process. The dress is wonderful, good quality and nice fabric though it is a little big, but I knew it might be to big, coz rather too big, than too small, so I'll just take it to my local tailor who can make it fit. I'm very satisfied, and pleased with my purchase.