The flowers that were delivered to my… The flowers that were delivered to my daughter was an awful representation of what I ordered. When I called customer service they were very helpful in getting me a credit back to my credit card and they are going to redeliver the bouquet again. Hopefully this one will be what I ordered. If not I will call them again. Alyssa at customer service was outstanding in helping me with the issue.

Disappointed… was so happy to hear that my flowers arrived and made my mom happy after her surgery. It was a beautiful bouquet. I was disappointed with the service. I paid extra for a delivery window but the flowers were delivered outside the expected delivery time and I paid for a balloon, but it was not delivered either. I was very disappointed, but since it was a surprise for my mom- she was happy and the flowers were beautiful. They did arrive same day, just late and missing an item! Luckily it was a beautiful bouquet of flowers and made my mom’s day!

Terrible… ordered flowers on 4/22 for… Terrible… ordered flowers on 4/22 for delivery on 4/24. Received an email on 4/24 telling me flowers are being prepared… never arrived. Set up with customer service to redeliver 4/25… no delivery. Called and asked for a refund.. ridiculous … I wasted a lot of time chasing these flowers down and still never got them . Damn shame.

All of my experiences with 1800flowers are wonderful! All of my experiences with 1800flowers are wonderful. Great prices, accurate and speedy shipping. I also purchase the Passport each year which saves a ton on shipping and handling. If there is ever an issue it gets fixed immediately. The florists all over the country that 1800flowers works with are fantastic and creative.

Horrible Birthday delivery experience! I had a delivery scheduled for 04/20 my mother's 101st BIRTHDAY! I checked the site all day to find out about the delivery and it said OUT FOR DELIVERY! Around 4:40 PM I found an email sent by 1-800-FLOWERS late night on 04/19 stating you couldn't fulfill the order! Too late to get another order delivered I had to find something LAST MINUTE for my mother's birthday. I WILL NEVER DO BUSINESS WITH 1-800-FLOWERS AGAIN. I will also let EVERYONE I can know how incompetent that company is!