Wand does not work properly Wand does not work properly, does not fire paper out from wand. Paper burns in the wand, quickly filling the wand with gunk and stopping it from working after around the second attempt. They have a ten day from delivery return policy so have paid £60 for a faulty wand that doesn't work. They will not allow me to return it as we waited until Christmas to open it. Avoid buying as this is overpriced and does not work as advertised.

Absolutely appalling Absolutely appalling! The wand didn't work, arrived on 7th December, was a gift so wasn't used and on Christmas day it didn't work. I did a charge back through the bank because incendio refused to refund me, and the bank can't either because their website says 10 days! I am now pursuing through international trading standards.

My Kids Love the magic wand we got My Kids Love the magic wand we got. It’s been fun for the whole family, and it’s really easy to use!

Absolute scam Absolute scam ! I bought this for my son for Christmas. It cost £60 and took weeks to arrive. It wasn’t opened until Christmas and the button was loose making the wand unusable. I emailed them only to be told as others have said that it had to be reported within 10 days. They are now ignoring emails. It’s disgusting. I luckily paid by PayPal and am hoping that they can sort. How this company can continue trading is crazy. I would definitely avoid buying from this website.

I never thought I’d find a wand that… I never thought I’d find a wand that felt as magical as the ones in the movies, but incendiomagicwand.com proved me wrong. Excellent craftsmanship and truly enchanting!