customer
GBI ordered online I ordered online, poster arrived within 10 days! Pristine condition and I absolutely love it! Thanks for a brilliant service. Karen, Tasmania, Australia
Jonathan Blakley
GBNowhere on the website does it say that… Nowhere on the website does it say that their clothing comes from China which means it's going to be a mile too small if I would have known that I would have never placed an order with this company! Absolutely ridiculous!
Kendra Cates
GBI placed an order 2 weeks ago I placed an order 2 weeks ago. Only received a confirmation email. No other updates on my purchase. I have emailed the support email twice with no response. This was supposed to be a Christmas present for my son. Do not recommend ordering from this company.
Kerri Lang
GBBUYER BEWARE!! BUYER BEWARE!!! Read these reviews! I can’t give zero stars because it won’t let me but would if I could! Ordered a mug for a gift. Received a call from someone who did not speak English and was unable to communicate with me. I wrote an email requesting information on my order and explained that I could not understand the person who called me due to the language barrier and they had the same person call me back! I have supplied them with shipping address twice and this has still not been received!
Christie
GBBUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.