I have been a customer of Figi"s for decades! I have been a customer of Figi"s for decades, I love their products and give offen as gifts! EVERYONE loves their chocolates, brownies and nuts. I do not mind the price for good quality...and I am damn sure not going to let a recall deter me from continuing to use! Every major company has had to recall something at one time or another. Figi's has me as a life long customer!

I wish I could give less than a 1 star… I wish I could give less than a 1 star review. I just found out that figis cancelled my Christmas order and did not notify me. I placed the order by phone with a valid Visa card and they told me today they'd cancelled the order and flagged me as a "theft risk"!!!! I am enraged, she couldn't tell me why as I have no theft history! She was demeaning and vague when I demanded specifics. I will never do business with them. Buyer beware!

Figis is a "Very Outstanding!! & Repitable Company!!" This individual is "Extremely Satisfied!!" with the many different types of orders that one has placed and received through this particular company. Not only the gifts that one has received for oneself. Also the many different types of gifts that one has given to family and to one's friends as well. "Thank You So Very Much!!" for always making Christmas and other occasions so very special.

open marmalade ruins package upon taking the cardboard box off of the gift i noticed the cellophane stuck to about 1/3 of the contents due to an open jar of Marmalade, it was unacceptable to receive this and use it as a gift. in disgust i took the wrapper off and dumped the contents in warm water to try to wash the Marmalade stickiness off of the products that were sealed. i just threw the foil wrapped products in the trash, they were totally ruined from the Marmalade leaking into each wrapper. such a sad situation to receive this product in a sticky mess

Horrible Customer Service Tried to order 3 times from this awful company but my simple request for a catalog was denied. When I made my 3rd call to request a catalog, I was treated quite rudely. So, my entire Christmas order was instead given to Harry & David. I will never have any future contact with this totally inept company. (Peter Brooks, Florida)