Horrible Customer Service Tried to order 3 times from this awful company but my simple request for a catalog was denied. When I made my 3rd call to request a catalog, I was treated quite rudely. So, my entire Christmas order was instead given to Harry & David. I will never have any future contact with this totally inept company. (Peter Brooks, Florida)

open marmalade ruins package upon taking the cardboard box off of the gift i noticed the cellophane stuck to about 1/3 of the contents due to an open jar of Marmalade, it was unacceptable to receive this and use it as a gift. in disgust i took the wrapper off and dumped the contents in warm water to try to wash the Marmalade stickiness off of the products that were sealed. i just threw the foil wrapped products in the trash, they were totally ruined from the Marmalade leaking into each wrapper. such a sad situation to receive this product in a sticky mess

I trust and read reviews.That being …Good I trust and read reviews.That being said maybe some people just have higher expectations than others. The company has to make portions reasonably sized to make money. Better for us too most calories count.The shipping is on the higher end but they package and send it out beautifully.I loved the nut and poppy seed bread .The cheese sampler sreads were nothing special because yes ,they are processed but still tasty enough.I got a lighted wreath that had red roses with bright green leaves. Perfect for Christmas decorating.

Avoid at All Costs Been figi customer for years. Moved to a new address. Placed my order online this year like every year. Customer service called cause i moved. Cancelled order and had to replace my order which is stupid because my account number never chnaged. Half hour on phone with customer and uneducated rep only changed my address and never placed new order so 3 family members received no gifts for christmas. Filed complaint with BBB and will write a negative review on every site. Also sent email to owners. Stay far away from this company.

Have been a customer for a couple of… Have been a customer for a couple of years and am really disappointed now! Been told they closed down but want their money to hell with the screw ups of the charges and orders!was told that wed 02/19/19 they quit taking orders. If you cant get help fixing issues quickly file a complaint with Attorney General Office in your state!