Have been a customer for a couple of… Have been a customer for a couple of years and am really disappointed now! Been told they closed down but want their money to hell with the screw ups of the charges and orders!was told that wed 02/19/19 they quit taking orders. If you cant get help fixing issues quickly file a complaint with Attorney General Office in your state!

I have been a customer of Figi"s for decades! I have been a customer of Figi"s for decades, I love their products and give offen as gifts! EVERYONE loves their chocolates, brownies and nuts. I do not mind the price for good quality...and I am damn sure not going to let a recall deter me from continuing to use! Every major company has had to recall something at one time or another. Figi's has me as a life long customer!

How is this company still in business? Ordered gift baskets a week before Christmas to have delivered to relatives, etc. 3 weeks later, I realized they had never been delivered. In fact, because they were out of stock, my orders had been cancelled immediately after placing. The problem is, they never notified me in any way. I felt embarrassed because after I had to ask my relatives if they had received the baskets. Why would it even be possible to order something on their website when they were already out of stock?

Avoid at All Costs Been figi customer for years. Moved to a new address. Placed my order online this year like every year. Customer service called cause i moved. Cancelled order and had to replace my order which is stupid because my account number never chnaged. Half hour on phone with customer and uneducated rep only changed my address and never placed new order so 3 family members received no gifts for christmas. Filed complaint with BBB and will write a negative review on every site. Also sent email to owners. Stay far away from this company.

Horrible Customer Service Tried to order 3 times from this awful company but my simple request for a catalog was denied. When I made my 3rd call to request a catalog, I was treated quite rudely. So, my entire Christmas order was instead given to Harry & David. I will never have any future contact with this totally inept company. (Peter Brooks, Florida)