Poor Customer Service!!!! Problems not handled timely!!! It's sad, Figi's have a wonderful product but that does'nt matter much if they have LOUSLY customer service!! They sent a catalog to a past address of my Mother's (she relocated due to Joplin Tornado 2011) and someone ordered $223.00 of food products under her late husbands name, which arrived at new address. Customer Service agents never had a Supervisor on duty to speak to, we have spent weeks trying to get this issue handled. We have had to file a Police Report and still issue has not been resolved. My Mother had updated her account when moving and the company still sent the catalog. No one at company has apologized, and keep insinuating she made the order.

I trust and read reviews.That being …Good I trust and read reviews.That being said maybe some people just have higher expectations than others. The company has to make portions reasonably sized to make money. Better for us too most calories count.The shipping is on the higher end but they package and send it out beautifully.I loved the nut and poppy seed bread .The cheese sampler sreads were nothing special because yes ,they are processed but still tasty enough.I got a lighted wreath that had red roses with bright green leaves. Perfect for Christmas decorating.

I would have gave you a 0 but there is… I would have gave you a 0 but there is none. But to send something to someone who hasn't EVER!!! order from you and then ask for payment and when I don't pay you have a debt collector on me. I would have NEVER!!! order something that cost $80.00 and especially something that is useless to me. I take care of both of my elderly parents and for you too do something like this makes me SICK. I have told all of my friends they won't even order NOTHING from you NOW. This bussiness is a scam.!!!!

Figis is a "Very Outstanding!! & Repitable Company!!" This individual is "Extremely Satisfied!!" with the many different types of orders that one has placed and received through this particular company. Not only the gifts that one has received for oneself. Also the many different types of gifts that one has given to family and to one's friends as well. "Thank You So Very Much!!" for always making Christmas and other occasions so very special.

open marmalade ruins package upon taking the cardboard box off of the gift i noticed the cellophane stuck to about 1/3 of the contents due to an open jar of Marmalade, it was unacceptable to receive this and use it as a gift. in disgust i took the wrapper off and dumped the contents in warm water to try to wash the Marmalade stickiness off of the products that were sealed. i just threw the foil wrapped products in the trash, they were totally ruined from the Marmalade leaking into each wrapper. such a sad situation to receive this product in a sticky mess