open marmalade ruins package upon taking the cardboard box off of the gift i noticed the cellophane stuck to about 1/3 of the contents due to an open jar of Marmalade, it was unacceptable to receive this and use it as a gift. in disgust i took the wrapper off and dumped the contents in warm water to try to wash the Marmalade stickiness off of the products that were sealed. i just threw the foil wrapped products in the trash, they were totally ruined from the Marmalade leaking into each wrapper. such a sad situation to receive this product in a sticky mess

Figis is a "Very Outstanding!! & Repitable Company!!" This individual is "Extremely Satisfied!!" with the many different types of orders that one has placed and received through this particular company. Not only the gifts that one has received for oneself. Also the many different types of gifts that one has given to family and to one's friends as well. "Thank You So Very Much!!" for always making Christmas and other occasions so very special.

Forget trying to order holiday candy Forget trying to order holiday candy! Twice I called in orders and both times was very disappointed. At Christmas I ordered things to give as gifts, they were out of stock and sent cheese and sausage to replace candy. I gave them another chance for Easter, only to receive a letter stating most of my order was out of stock, and said they would send replacements. I received 3 items and no replacement items. I will never order anything except the fruitcake that my brother loves from this company. If I can find another place to get a good fruitcake I will stop ordering all together.

I should've read the reviews before … I should've read the reviews before ordering. Figis got my online order wrong, did not add the full shipping name. They changed a whole word to just a letter. I'm unsure if my gift will be delivered to the correct department in the hospital, or if they'll know who it's from. Customer service reps are untrained and are not helpful. I was disconnected twice. The Supervisor was unable to assist when I called back. This company is unorganized. I will not place any more orders with this company.

Same complaint as the others...stale, overpriced, under sized Same complaint as the others, the nuts are stale, the torte's are stale and they substitute cheese and sausage for anything they are out of. Frankly, for what I paid for the Christmas boxes I ordered, I could have gotten less, but much better quality with hickory farms. The sizes and quality have gone down, the prices have gone up. It's not a smart way to run a business, I would suggest whomever is looking at their social media/review presence heed the reviews they're reading - otherwise, the company is going to continue to lose customers.