Bait & Switch Offered newspaper ad for a special till 12/31 but cannot find it on site and after calling was told it apparently sold out - however the exact one listed on line had a different number, price and shipping cost. Shipping was supposed to be $4.99. They wanted $13.00 plus an additional $10 for the special. No apologies!

Figis stole from my 72 year old mother… Figis stole from my 72 year old mother whom was trying to make my Christmas season a little brighter. Figi substituted crap cheeses and low end sausage for a Ribeye while delivering $100 worth of product and charging her over $200. They didn't deliver two fudge wheels or a smoked Turkey breast. Product quality has gone down hill severely since the buy out, you're best to not even bother trying to deal with customer service, they'll just hang up on you or put you on hold to never answer. Corporate door slamming while rotating perishable stock not even ordered, you're in a sad state Figis. Just don't buy from Figis.

Same complaint as the others...stale, overpriced, under sized Same complaint as the others, the nuts are stale, the torte's are stale and they substitute cheese and sausage for anything they are out of. Frankly, for what I paid for the Christmas boxes I ordered, I could have gotten less, but much better quality with hickory farms. The sizes and quality have gone down, the prices have gone up. It's not a smart way to run a business, I would suggest whomever is looking at their social media/review presence heed the reviews they're reading - otherwise, the company is going to continue to lose customers.

Don't use that companie Don't use that companie , bad service, bad merchandise

If I could leave a review with NO stars at all Figi's wouldn't even get 1 :P Talk about a crap company. Place an order based on the stated delivery date, have that date changed by Figi's until 4 days AFTER you need it, then call a FULL WEEK prior to the new date to cancel the order, as it will arrive too late to be of use, and have several different CSR's give you the runaround for over an hour before being disconnected. Forget Figi's, if you want a beef log or squeeze cheese product, use Swiss Colony instead. They care about their customers.