Celeb16

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1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
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DollyTina
HK

Great bridesmaid dresses buy3 get the 4th free! I purchase 4 of bridesmaid dresses, use the buy 3 get 1 free coupon! Save $60 on my order,very HAPPY!!!!! Grateful for Celeb16 and your good customer service! The dresses are fit perfectly! So comfortable very nicely! I ordered grape color bridesmaids for my purple wedding theme, this is perfect match color of I choose! Great customer service follow my order very considerate, reconfirm the fabric color, the size, the dress length, feel respect just like a VIP!!!!! Thank you Celeb16!

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winsor
GB

So impressed This was a TOP quality dress, beautifully done and arrived so quickly! Made everything so simple and not stressfull, very very happy and will be ordering my 5 bridesmaid dresses from celeb16 for sure!! So impressed

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DGHOTMAIL
CA

Dresses are a disaster! Customer Service is non existent I ordered 4 dresses from here! They came and actually looked really nice, really well made and the material was of good quality. 2 of them I had custom made and 2 of them i ordered size 2 according to their size charts. All 4 of them have a band that sits under the bust. All 4 of them have the measurements of the waist (according to chart). Now we all know that under your bust on your rib cage is wider, way wider than your waist. the bust sizes were perfect and noone of them could zip the dresses up at the back.. Now if they had asked me to measure under the bust and not the waist it would have been ok an dI bet these dresses would have fit! The size 2 actually does not fit one of my girls who measures less than a 0 according to their chart. Sooooo, its been 22 days since I first emailed them (which I did within the 3 days), they emailed me back and told me to send photos, which i did, according to how their website asks. Then about a week later they emailed me and said could i send photos again so I resent them...then about 5 days later they emailed and asked for different photos...so I sent those also, all 5 emails at this point filled with photos of all of the problems.....I have yet to hear back from them. They told me in their last email they would send an exchange form which I have not received. They told me that they would make new ones which I cannot do now as I only have 5 weeks until we leave town for my wedding! DO NOT ORDER FROM THIS COMPANY unless you are willing to order 3 sizes too big and have every day remade at your own expense! I have emailed them again today and said, wtf, its been 22 days!!

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Christi Kistner
GB

Worst customer service!!!! I ordered a bridesmaid dress from this company, along with 5 other girls, 6 weeks before the wedding. Their website stated it could take a maximum of 4 weeks. We even paid the extra $40 expedited shipping to get it within 2 weeks. I contacted customer service 2 separate times to see if product has been shipped. They finally emailed me back 8 days before wedding saying it had been shipped. Day of wedding only one girl had received her dress. I finally got my dress 10 days AFTER wedding. They had lied and really shipped 8 days after they said they had (according to fedex). On top of that they sent me the WRONG STYLE, the WRONG COLOR, and the WRONG SIZE of dress. Not a single detail of my order was correct. And it's been 2 weeks since I got the dress and they have completely ignored my emails!!!! Worst company I have ever dealt with.

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mary
GB

Do not buy "Please listen and do not buy from them! My dress was horrible. Poor condition, different lengths.. Then they told me that the dress was perfect and they do not accept refunds. Please do me a favor and buy somewhere else. This company is horrible. Bad customer service and bad dresses. You dress will look poor quality and feel of poor quality. And they don't care. I can't wear the dress because people will ask me if I shrunk the outside and and the right side. The hem of the lining hangs down at least an inch from the outside layer and one side is longer than the other. They did nothing. They said they make their dresses of best quality and that I am lying. Do not buy from them!

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