Bridesmaid Dress It took SO LONG to get here that I had to go with a different dress. Then, of course, they won't let me return the dress either. The color doesn't look the same as it did on the website. I will never order anything from them again.

VERY DISAPOINTED VERY MISLEADING WEBSITE. LONG WAIT PERIOD FOR DRESS. NO ONE TO SPEAK TO FOR CUSTOMER SERVICE. BAD ENGLISH AND MISUNDERSTANDING RESPONSES. AND FINALLY WHEN WE RECEIVED THE DRESS IT WAS SO SHORT THAT MY DAUGHTERS BACKSIDE HANGS OUT OF THE DRESS. HOW CAN SHE GO TO A SCHOOL FUNCTION LIKE THAT? ANSWER IS SHE CAN'T. THEY WILL NOT REFUND THE DRESS EVEN THOUGH THEY STATE IN THEIR POLICY THAT A DEFECT WILL BE REFUNDED FULLY. CLEARLY A DRESS THAT HAS BEEN CUT TOO SHORT IS A DEFECT ON THEIR PART. DO NOT BUT FROM THIS COMPANY.....GET THEM OFF THE WEB SO THIS DOESN'T HAPPEN TO ANYONE ELSE. MY DAUGHTER IS DEVASTATED AND THEY DO NOT CARE!!!!!!!!!!!!!!

TERRIBLE QUALITY AND EVEN WORSE SERVICE I wish I had never heard of this company. The website looks reputable and the dresses appear to be really cute but the actual quality is horrendous and it was nearly impossible to get in touch with someone. I tried email, calling and IMing to no avail but finally made contact through their Facebook page. Then they tried to say the delay of THEIR RESPONSE put me outside the limited time (3 days) for returns or exchanges. They required me to take pictures of how the seams stuck out on the dress and then said their tailor said that it was still wearable so no return. For a 20 or 50 dollar fee I could exchange it but by this point I was ready to just cut my losses. The person I dealt with clearly did not speak English as a first language and I'm not sure if that was part of the problem but I will never buy from this company again and I will tell as many people as possible how terrible they were.

Outraged! This site is extremely misleading. The people do not speak very good English and they do not RETURN anything! I bought a dress on January 31st and did not receive it until 56 day later. Not only did I get it after I needed it, it is the wrong color. They were hard to get a hold of and when I finally did they said they did nothing wrong. Their customer service is horrible and they will not work with me. They didn't even apologize or explain why it took almost 3 months to get me the dress I order. DO NOT ORDER ANY THING FROM THESE PEOPLE! IT'S A SCAM AND A WASTE OF MONEY!!! I am completely outraged! Never in my life have I ever come across such a poor business.

Worst customer service!!!! I ordered a bridesmaid dress from this company, along with 5 other girls, 6 weeks before the wedding. Their website stated it could take a maximum of 4 weeks. We even paid the extra $40 expedited shipping to get it within 2 weeks. I contacted customer service 2 separate times to see if product has been shipped. They finally emailed me back 8 days before wedding saying it had been shipped. Day of wedding only one girl had received her dress. I finally got my dress 10 days AFTER wedding. They had lied and really shipped 8 days after they said they had (according to fedex). On top of that they sent me the WRONG STYLE, the WRONG COLOR, and the WRONG SIZE of dress. Not a single detail of my order was correct. And it's been 2 weeks since I got the dress and they have completely ignored my emails!!!! Worst company I have ever dealt with.