Worst Company I have ever used. I wish I had read these reviews before I used this company. They do not return email correspondences, and have never fulfilled the order I placed. Worst customer service possible. DO NOT USE THIS COMPANY!!!!!!!!!!!! This is exactly what you can expect out of people that live in Washington. Thieves.

They shouldn't be in business That "company" should not be in business. They are not professional. A coat of arms it is something we should be proud of it. Poor Customer Service without logic saying: "you did not specify the colors on the background in your order, the artist followed all of your request". I send them a picture of my Coat of Arms. The tree should be on blue, blue for blue sky not on red like they did and 2 blades on red, red for blood not on blue like they did. Just don't make sense what they did. They are not trustable. Safe your money and do business with another company. From now on, I'll will double check on some sites what is the reputation of the company before sending my money. I am not interested at all to deal with thieves.

Yes, we check out 4crests, wonderful! Yes, 4Crests.com wonderful and invaluable historical heritage store site. This is where to go for families with a coat of arms where ever you are! This is an appropriate and essential resource for coat of arms and family history with most common last names in European heritage. Any body what ever your looking for in Euro families surname data and products at affordable costs, this is a must do. This resource also includes greater Europe, with the near isles, and as well lovely variations on these last names. If a name is not in this comprehensive base, this is maybe not applicable to such, and you may want to look else where for personalized products. Please ask your friends and relatives with Euro names to check this 4Crests, for goodness sakes! We love this!

DO NOT USE THIS WEBSITE! I ordered a product on Dec 7, 2011. They informed me that it was to be shipped on Dec 12 and would be here in time for Christmas. It's January 20th, and I still don't have it. As there is no phone number for the company, I had to email them...3 emails and no response even though an automated message says that you will receive a response in 3 business days. Finally I contacted my credit card company and I let 4crests know that I had to do that but was hoping that the product would still arrive and that all would be resolved. I got a very prompt, 1 sentence response stating that my order was cancelled due to my credit card company's involvement. Terrible, Terrible, Terrible service. I would never recommend this site to anyone.

They only sent me part of my order… They only sent me part of my order which was a bunch of trinkets. They did not send me the big ticket item of a gold family crest tie pin. Tried emailing repeatedly....no answer and no tie pin. They scammed me over $200cdn. Grrrr This happened December 2019