Stay away from this one! I never received my full order and in fact, I had to appeal to the Washington State Attorney General's office to try and intercede on my behalf. I live in Canada and I guess that's why 4Crests decided to stiff me on my order. Leaves a very bad taste in my mouth when I think of dealing with vendors of heritage items. Shame on you 4Crests!

Do not trust this company!!!! Do not trust this company!!!! Customer service and response to emails is nonexistent. I would give them zero stars! After my many emails went unanswered after five weeks I contacted my charge card company to dispute charges. Funny how the next day I received an email from the company saying unfortunately after extensive searching they were unable to find my coat of arms (though name was listed on their website) and they were refunding my money. If course they were refunding my money! The credit card company stopped payment to them. Do not trust this company!!!!!

Terrible Customer Service. Never received order. I ordered a coat of arms in September as a Christmas present. I received an acknowledgement of payment and my order? I have sent the company multiple emails as a follow up, as it is Nov 30th and I have not received my order. They do not list a phone number on their site and don't respond to emails. I would avoid avoid avoid.

They only sent me part of my order… They only sent me part of my order which was a bunch of trinkets. They did not send me the big ticket item of a gold family crest tie pin. Tried emailing repeatedly....no answer and no tie pin. They scammed me over $200cdn. Grrrr This happened December 2019

Worst company out there Worst company out there, product was poorly done. My grandfather and father instructed me to use our family attorney..so ive contacted a lawyer. I may not get my money back but my family has enough money to waste on attorneys to put them out of business. I look forward to it Update march 9 2021 Filed a complaint with the office of the attorney general in washington I will not be ripped off Im taking this as far as the law allows me to