If there were Zero stars that’s what… If there were Zero stars that’s what they would get. This place is a scam!! Been waiting on a family crest yard flag since March. You email them and when they finally get back to you after going around and around the basically told me they for got to print it. I get an email a few weeks ago and says I’m final process to be shipped. Email them again recently and no response. Almost 5 months still didn’t receive it. Now to contact BBB

Absolutely a scam company Absolutely a scam company. wrong item sent EVEN with a specific description of what i needed. Then no response or attempt to fix the issue.

DO NOT USE THIS WEBSITE! I ordered a product on Dec 7, 2011. They informed me that it was to be shipped on Dec 12 and would be here in time for Christmas. It's January 20th, and I still don't have it. As there is no phone number for the company, I had to email them...3 emails and no response even though an automated message says that you will receive a response in 3 business days. Finally I contacted my credit card company and I let 4crests know that I had to do that but was hoping that the product would still arrive and that all would be resolved. I got a very prompt, 1 sentence response stating that my order was cancelled due to my credit card company's involvement. Terrible, Terrible, Terrible service. I would never recommend this site to anyone.

They shouldn't be in business That "company" should not be in business. They are not professional. A coat of arms it is something we should be proud of it. Poor Customer Service without logic saying: "you did not specify the colors on the background in your order, the artist followed all of your request". I send them a picture of my Coat of Arms. The tree should be on blue, blue for blue sky not on red like they did and 2 blades on red, red for blood not on blue like they did. Just don't make sense what they did. They are not trustable. Safe your money and do business with another company. From now on, I'll will double check on some sites what is the reputation of the company before sending my money. I am not interested at all to deal with thieves.

Do not trust this company!!!! Do not trust this company!!!! Customer service and response to emails is nonexistent. I would give them zero stars! After my many emails went unanswered after five weeks I contacted my charge card company to dispute charges. Funny how the next day I received an email from the company saying unfortunately after extensive searching they were unable to find my coat of arms (though name was listed on their website) and they were refunding my money. If course they were refunding my money! The credit card company stopped payment to them. Do not trust this company!!!!!