DO NOT WASTE YOUR TIME Horrible customer service and horrible company. Do not waste your precious time or money with these people, they simply do not care about the people they serve. We have had the worst experience with Destify as well as our guests. Destify gave away our original wedding date without any explanation, just a half assed apology. Their customer service is completely horrible. Do yourself a favor and work directly with the hotel, Destify is BS and you honestly don't need them, we didn't. They also lack accountability for their many mistakes and every response was blaming the hotel which we had a wonderful experience with our hotel. Don't get scammed by this company.

AVOID, find any excuse to keep your deposit! Resort decided to close on the day we book our wedding and room, and yet Destify refuse to refund our deposit, finding excuse to keep our deposit. Stay way from their deceptive shady business practice

Destify ripped us off Destify ripped us off. Don’t purchase the shuttle services. We arrived at the airport and no one had our reservation so we took a taxi to the resort. We checked with the resort and they had no record of our shuttle service either. I contacted Destify and they blamed it on us and refused to refund our money. We had to pay for taxi services to and from the airport and resort.

Be careful with these people Be careful with these people. We booked them for my daughter's wedding in Mexico and we had the worst experience. From inflated prices to poor customer service, everything was bad. We had 70 people in our party, almost everyone booked the transfer to and from the airport with them. For majority of the people, no one showed up at the airport. They charged everyone $90 for the ride when the cab was only $15. And guess what, they also arranged for the same taxis that we could get on our own. Customer service was terrible. No one picks up the phone, they only communicate via emails when there is a problem.

Would not recommend this Would not recommend this. Locked in at a higher price than booking from the resort. Strict cancellation policies and very cookie cutter responses from customer service when you need help. Save yourself the headache and stress that I have endured. It's not worth it.