If I could give ZERO stars I would If I could give ZERO stars I would. Customer service was horribly insensitive. They don’t help you and making modifications is a horror. I will advise all of my friends & family to avoid this company for their wedding planning at all costs.

This is the WORST company ever This is the WORST company ever. I worked in hospitality for 20 yrs. and I booked this wedding almost a year in advance and is horrible. No customer service, agents are rude, dismissive and total lack of empathy. Jazmine is absolute terrible. The website is not working, the reservations can't go through, I was trying to make payments over the months and its impossible; now 60 days before the wedding prices are inflated, they ruined my budget planning. DO NOT RESERVE WITH THEM!!

This agency is a scam This agency is a scam. They refuse to honor their terms and conditions! They create additional financial penalties with absolutely no explanation. You are going to lose money if you go with this company. Beware

DO NOT WASTE YOUR TIME Horrible customer service and horrible company. Do not waste your precious time or money with these people, they simply do not care about the people they serve. We have had the worst experience with Destify as well as our guests. Destify gave away our original wedding date without any explanation, just a half assed apology. Their customer service is completely horrible. Do yourself a favor and work directly with the hotel, Destify is BS and you honestly don't need them, we didn't. They also lack accountability for their many mistakes and every response was blaming the hotel which we had a wonderful experience with our hotel. Don't get scammed by this company.

Do not Book your room with Destify! Like has been said before if you have any changes they stick it to you in the pricing. My situation changed and I had to change and attendee and the dates of the stay. An extra $150 for the replacement attendee, then the room rates went up over 30% from the original booking. Better to just book directly with the hotel from the start. It has taken a dozen emails to make the change. So yes their customer service sucks the big one!