Worst customer care service I ordered 2 books on 18th of October from Bangalore. It was shipped on 20th from Mumbai and the latest tracking information is of 20th itself. They do not reply to mails. Their call center number is always busy (waiting list 25 to 28). Today is 30th and I have no information of the products. There is no option of even cancelling it. I do online shopping from many websites but the experience has never been this bad!

Extremely poor service Not received the delivery of my ordered product, its been 1 month now. Would not recommend anyone to ever order form INFIBEAM, its a total waste of your time, money & energy. I have been following up with Infibeam customer service on mails/calls every single day(literally) but no output. There is no way of next level escalations as well. Hence never order from them

Worst place to do online buying I got a very bad exprience with my first purchase with Infibeam. I was kept waiting for more than 2 weeks and the order was finally cancelled. Infibeam has no regret and customers loss. For customer satisfaction they should offer coupons or some kind of appreciation. But they are just bothered about their business. I hate such service. I Would never recomment Infibeam.

very nice i booked canvas knight on 2nd of august midnight... as it's price was lower as compared to others... bt next day when i read the reviews i got shocked..nd thought i mde my life biggest mistake... so i called them nd enquired about my product shipment and delivery.. it shipped d product at the time they promised.. nd delived two days before the actualy delivery date.. thanks infi beam...i dont knw guys why you faced delivery problems... br i am more than satisfied.. hope so infi beam treat their all customers like me...

The worst e-buying experience ever Ordered a product on the 30th of October; the website said it ship the same day. It's 8th November now and no shipment yet. Called their customer service (awful) 4 plus times and they keep on saying 2-3 more days. Apparently cancellation also takes 7-21 days. I have bought tons of items online before, but never had this awful experience shopping. And it's fairly expensive product, so can't just let go.