Dressale

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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
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Carol
GB

HORRIBLE HORRIBLE COMPANY I order a dress from this company just to receive it, the dress look nothing like the picture it was cheap material was itchy and I order a white dress and it came with red stitching. I email them and they told me to take it to the alteration to have it removed and they will give me 10% off my next order LOL like I would order again!!! We went back and forth with the email they finally told me "NO DRESS IS JUST LIKE THE PICTURE AND MY STANDARDS WERE TO HIGH"....Thank goddess I paid with paypal I filed a dispute. They company lied and said I special order the dress so no return, I showed paypal were I order a shock dress and my money was refunded!! I wrote two poor reviews on there website but they removed them and put 5 stars. So they remove all negative reviews this company is horrible do not order from them ever. They should not be in business

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Denise Young
AU

Would never buy from again Ordered a dress for my daughters wedding, not only did it turn up after the wedding, it did not fit, there were 3 stains on the dress, it was the wrong colour, the length of the dress was uneven, the stitching on the sides is unprofessional and finally the neck line was different on one side to the other. I complained via email and over the course of approx 2 weeks in which they accepted our complaints as we sent photos of all the faults with the dress, but their explanation was that it was hand made, the stains would disappear when exposed to the sun and air & we should have it fixed locally. Finally they offered a refund of 20% which I accepted and I have kept the dress for the next bad taste party I'm invited to. Happy to share photos of their workmanship to any one who is thinking of buying from Dressale Denise

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andfab
GB

Dressale.com from Hong Kong/Asia is a scam! Whatever you do, DO NOT PURCHASE ANY DRESS FROM ASIA and especially from Dressale.com! Even if you read a positive review, do NOT purchase. Your dress will come to your horror as—not the dress they advertised. I foolishly did this because I read one positive review. It looked nothing like the dress, was about 5 sizes too big, despite giving them exact measurements, used 2 visibly different fabrics and the sewing level was amateur. They would not return my dress, even though I went through their "return process." I finally was refunded through Paypal, as I made a complaint that they were fraudulent (selling goods not as advertised) via Paypal and won! They also kept calling my cell phone from a skype number after I made the complaint through Paypal. They are scammers! Do NOT BUY from dressale.com!!! I ended up buying an affordable David's Bridal dress at the last minute, which was less expensive and lovely. Don't put yourself through this, as planning a wedding is stressful enough. Learn from my mistake!

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Leslie
GB

Total Scam--These people are frauds I left a previous review, which has now been removed after months, along with many others--mostly negative-- that had been here. I bought a prom dress for my daughter back in April. It was terrible. It had fabric bunched up and sewn into the seams, uneven hems, and came late. As with everyone else who's had a complaint, they gave me the run around for days, claiming the dress was fine, that I could fix it "in the local," and offered me 10 percent off my "next purchase." They do NOT stand behind their "satisfaction" guarantee. They try to delay until it's too late to dispute the charge. I got my money back by making a fraud complaint with Paypal and disputing the charge to my credit card through Paypal. Don't let them rip you off--keep yelling until someone listens. This company is a total scam.

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Kristina Dunphy
CA

A great review unlike the others... I unlike the other reviews had a great experience with dressale.com. Back in 2011 I needed a wedding gown on a very small budget and I'm plus size. That combination is impossible to to find especially when I needed a 1 month turn around. The dress I picked was a Bonny Bridal knock off. They duplicated it perfectly. When it arrived it needed a couple minor alterations which I expected from any gown. It needed to be hemmed, taken in an inch at the bust and I added a bustle. I emailed asking if they could make it a rush order which they responded that it was not an issue and didn't charge extra. I ordered the dress the end of October and it arrived the 3rd week of November They even phoned me to let me know when it was shipped by fedex. Wrapped and sealed beautifully. I'm so sorry to hear that their service has gone down hill since I got married because they really saved me being a broke bride lol.

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