horrible everything-DON'T BUY!! ordered my daughter's prom dress-it came about 2 weeks later than expected, It was squished into a bag and I was surprised it was the dress. Opened it up and the corset strings were ripped in half and off the dress. Plus the dress was NOTHING like the picture shown, it looked ugly-they used a picture from the designer's site and put it on their website. Spoke to the designer and she confirmed they do this-as well as many other sites. So we asked to return due to damage and it looked nothing like what we ordered. They are arguing now that there is no way the dress could be damaged (so they don't have to refund) I am still arguing with them and they are insulting my intelligence and will not even believe for a second the dress is damaged. Horrible customer service, ugly dresses-DON"T BUY you will be disappointed!!! Still hoping my credit card, paypal or BBB will fight to get our money back......

Dressale.com from Hong Kong/Asia is a scam! Whatever you do, DO NOT PURCHASE ANY DRESS FROM ASIA and especially from Dressale.com! Even if you read a positive review, do NOT purchase. Your dress will come to your horror as—not the dress they advertised. I foolishly did this because I read one positive review. It looked nothing like the dress, was about 5 sizes too big, despite giving them exact measurements, used 2 visibly different fabrics and the sewing level was amateur. They would not return my dress, even though I went through their "return process." I finally was refunded through Paypal, as I made a complaint that they were fraudulent (selling goods not as advertised) via Paypal and won! They also kept calling my cell phone from a skype number after I made the complaint through Paypal. They are scammers! Do NOT BUY from dressale.com!!! I ended up buying an affordable David's Bridal dress at the last minute, which was less expensive and lovely. Don't put yourself through this, as planning a wedding is stressful enough. Learn from my mistake!

HORRIBLE HORRIBLE COMPANY I order a dress from this company just to receive it, the dress look nothing like the picture it was cheap material was itchy and I order a white dress and it came with red stitching. I email them and they told me to take it to the alteration to have it removed and they will give me 10% off my next order LOL like I would order again!!! We went back and forth with the email they finally told me "NO DRESS IS JUST LIKE THE PICTURE AND MY STANDARDS WERE TO HIGH"....Thank goddess I paid with paypal I filed a dispute. They company lied and said I special order the dress so no return, I showed paypal were I order a shock dress and my money was refunded!! I wrote two poor reviews on there website but they removed them and put 5 stars. So they remove all negative reviews this company is horrible do not order from them ever. They should not be in business

only thing worse than hideous product is hideous customer service Do not be foolish like I was and order from this company. They are from China the sizes do not coordinate with what we are use to and they do not compromise or make things right if you are unhappy. Both my VISA company and Paypal were well aware of the issues with this company and thankfully I had no problem getting a full refund. Perhaps someone somewhere is now going to wear my hideous dress as a costume for Halloween (I donated to our local thrift store) but only if they have tiny arms as the dress won't go on a standard size 8 as the armpits wouldn't go around an olive.

SCAM Do not use this website! The dress I received looked NOTHING like the picture. It was put together so sloppily, had pins sticking out, tears, and thread that was loose or tangled into incorrect spots. After at least 14 emails they are still refusing to give me a full refund. They have used nonsensical reasoning, obscure metaphors, and false statements. I have never been so disrespected by a company before. Don't be scammed like I was.