I was offered a discount through text… I was offered a discount through text from a robot that claimed to be real. When I asked it a question, it ignored and proceeded. The purchase went through at full price and the "real person" would respond to see if they could retroactively attach the discount. This can change if it's resolved. Update, there was no issue with canceling and re-ordering. Product came out great, the only reason it's not a 5 is because of the ordeal that took place. Resolved or not, it happened.

Good customer service, but website a little hard to get around. Product I purchased hasn't been received at this time. I found the website a little hard to navigate. I didn't realize that I could only submit my pet's name after purchase and spent time looking for where to submit the name. Also, live chat doesn't allow much time, only minutes, to get a response. However, the rep who followed up with me was very nice and was helpful, so I appreciate that.

Absolutely wonderful Everything has been absolutely fantastic so far! Placing the order went smoothly, the artist was phenomenal when it came to the revisions I requested, the website was fairly easy to use and there are so many great designs! The only thing I ran into that I didn’t like was that I wish I could filter the search results to include more than just one theme at a time, but considering how awesome everything else has been it’s not even a big deal.

I love love these canvases I Purchased, a canvas at Christmas with my two dogs and I loved it ,now I am returning and re-purchasing another canvas of my sons dog, which I will gift to him for Easter. They’re wonderful quality and beautiful. If you love your dog, you will love these canvases.❤️❤️❤️

Amazing art and very customer oriented Wow. So I was originally soured by the slow speed and when I wrote my original review, it didn’t seem like I was going to have my gift in time. To my surprise, the DAY OF my anniversary… the package arrives. Quality was everything I hoped, too! The people over at crown and paw really care about their customers and making things right. I appreciate and am genuinely impressed with how they turned around my experience.