Good customer service, but website a little hard to get around. Product I purchased hasn't been received at this time. I found the website a little hard to navigate. I didn't realize that I could only submit my pet's name after purchase and spent time looking for where to submit the name. Also, live chat doesn't allow much time, only minutes, to get a response. However, the rep who followed up with me was very nice and was helpful, so I appreciate that.

Incredible Artist and Customer Service I want to thank y’all from the bottom of my heart for your portrait of my mother’s late Yorkie “Stanley” dressed as The Archer from Game of Thrones. My mother absolutely loves it and your artist did a wonderful job working with the less than ideal photo I sent you. Not to mention your excellent customer service! Thank you again, you made our day ☺️

3rd Canvas I've ordered. Love it! I recently ordered a 3rd canvas for my sister who's cat recently passed, the first one I ordered was of my beloved Pug Otis Ray who had passed. The portrait of him in a Civil War outfit was hilarious and softened the blow of losing him, by getting a good laugh everytime I looked at it. The second was for my buddy who got a new house and was building a bar in his basement. So naturally I got him a canvas of his Golden Retriever Enzo riding a Harley. I'll be back again.

Amazing art and very customer oriented Wow. So I was originally soured by the slow speed and when I wrote my original review, it didn’t seem like I was going to have my gift in time. To my surprise, the DAY OF my anniversary… the package arrives. Quality was everything I hoped, too! The people over at crown and paw really care about their customers and making things right. I appreciate and am genuinely impressed with how they turned around my experience.

Amazing company Amazing company, this will be my 2nd order from crown and paw and they are fantastic. The best conversation starters, I literally always get asked about them! The amount of detail is amazing, 100% recommend