Awesome for cat and dog lovers Awesome website for pet merch for animal lovers. Really caters to cats and dogs and fans of everything you can dress up as for Halloween. Always great products and excellent customer service. Will definitely continue to use their service for future pet needs as they expand their offerings.

The first pass had clear mistakes The first pass had clear mistakes, and the second pass didn't address the revision requests. The third pass remained identical to the second revision. The issues persisted until the fourth pass when I submitted my own Photoshop version to illustrate what needed to be addressed. The back-and-forth process caused a delay in approval, close to two weeks. The end product is something I'm happy with but it took some hand holding.

Good customer service, but website a little hard to get around. Product I purchased hasn't been received at this time. I found the website a little hard to navigate. I didn't realize that I could only submit my pet's name after purchase and spent time looking for where to submit the name. Also, live chat doesn't allow much time, only minutes, to get a response. However, the rep who followed up with me was very nice and was helpful, so I appreciate that.

It's a well organized site and the… It's a well organized site and the prompts for going through the customization and uploads are clear. Browsing could be made a little easier. For example: options for showing more items on a page, and using page numbers at the bottom so you can go back to specific result pages without having to go through each individual page (so say you saw something on the second page of you 20 pages of results. A link to go back directly to page 2).

Easy Peasy! Simple, easy instructions. So many different portrait styles to choose from. I love the idea that I get a free review to approve before it is printed. Payment options with Klarna and After Pay make it affordable for nearly anyone’s budget. Greatest Mother’s Day present I’ve ever bought for myself!!