Unique and Fun BUT I love the plants and the overall hydroponic system is truly amazing. I receive no guidance whatsoever from the trial membership and would not pay $34.95 a month for a continued subscription because there’s not one thing that Kelby offered that I couldn’t read or obtain online. The time lapse never worked and the instructions on where to place the plant cups is not clear. I by trial and error have the most amazing plants.

Broken Produce, No Customer Service, Dead Plants Hands down the worst consumer experience I’ve had in the last decade. The product broke. Customer service was nowhere to be found. After hours of time and months of higher electricity bills the plants died. And the company wasn’t willing to stand behind its product or its service. Buyer beware.

We were excited to get our gardyn set… We were excited to get our gardyn set up but sad to discover that the app& WiFi can’t connect to our house WiFi because it’s too fast… surprising that even the 2.0 system is limited to operating on such old tech specs! Hoping that just the preset programs will get the job done (it needs a 2.4ghz system and anyone who has upgraded has 5.0 ghz).

Great concept horrible business… Great concept horrible business practices! My unit needed to be replaced because the pump didn’t work. The camera didn’t work. The light didn’t work and the plants were not growing because they were not getting water. Now they want to charge me for the return on the other unit which I cannot get in the box, then I read that they use refurbished parts and those to replace their broken parts on their original unit. I guess that’s why they’re so insistent that I try to return this old one that I can’t even fit in the box and they’ve threatened to charge me for both lots of luck with that.

I love my Gardyn I love my Gardyn! There is something very satisfying to know that what I’m producing is starting to provide the freshest greens that I’ve ever had. I am also loving the learning process about how hydroponic gardening works. Can’t wait to pick up a second unit for berries!