Gardyn 2.0...it's broken, again... I'm a Gardyn 2.0 owner and I've had 3 pumps fail in my 2 years of ownership--on my second lid replacement and I can confirm this practice of offering customers discounts on new lids post expiration of warranty. I'm going to try installing a small pump and place it on a Meross smart plug/GFI. Maybe it saves my investment / crops while we look for some better executed solutions Update: The alternate approach worked...don't buy the 2.0 version if you can avoid it!

Unique and Fun BUT I love the plants and the overall hydroponic system is truly amazing. I receive no guidance whatsoever from the trial membership and would not pay $34.95 a month for a continued subscription because there’s not one thing that Kelby offered that I couldn’t read or obtain online. The time lapse never worked and the instructions on where to place the plant cups is not clear. I by trial and error have the most amazing plants.

Loving my Gardyn Loving my Gardyn so far! I've had mine set up for about a month and a half now, and I've already harvested multiple salads, and a handful of herbs and greens that I used in meals. Before I purchased mine, I saw some reviews where folks complained about the "difficult setup" to assemble the unit, but that wasn't my experience at all. Pretty much as simple as any straightforward Ikea item assembly, with clear set-by-step instructions. Maintenance has been easy and low so far, highly HIGHLY recommend this item if you are looking for a simple way to live a little more sustainably!

Water sensor failures, poor design 3rd lid. Water sensor is a POS and is not replaceable, requires replacement of entire lid. Usually fails after 13 months once warranty expires. Edit 1/2. They called me today and offered to make it right with either a refurbished lid or a discount on the Gardyn 3.0. The customer service was excellent albeit it a bit reactionary to the review, nevertheless I am satisfied. My advice is not to buy the Gardyn 1.0, several items have been upgraded since that time that will likely fail on you. Go for the new one.

Great concept horrible business… Great concept horrible business practices! My unit needed to be replaced because the pump didn’t work. The camera didn’t work. The light didn’t work and the plants were not growing because they were not getting water. Now they want to charge me for the return on the other unit which I cannot get in the box, then I read that they use refurbished parts and those to replace their broken parts on their original unit. I guess that’s why they’re so insistent that I try to return this old one that I can’t even fit in the box and they’ve threatened to charge me for both lots of luck with that.